Customer Ratings & Reviews

The service was great. The installers did a great job getting our tv on the walland everything set . They were professional and friendly.

Peace of mind. Favorite store and good to know your stuff is protected

I highly recommend this for any electronic purchas .It saved us so many times

I always get this service on my electronics. It is gives me good peace of mind that I can get a replacement if it breaks. The replacement will often be a refurbished device, so the battery life can sometimes leave something to be desired. That said the devices are always in great shape and look and run like new. Ill take an old battery in a new computer over a cracked screen any day of the week, so this is well worth it.

Life is full of surprises and not all of them are good. I glad to have peace of mind should my Lenovo crashes or I need some help with it. It's nice to know that my new Lenovo is in good hands should I need a helping hand.

I normally don’t purchase support contracts for electronic equipment but there are a few exceptions. I bought this support contract for a laptop that my son uses which covers normal wear and tear and accidental damage. This one of my few exceptions because laptops get moved and bumped often so I think the cost is justified for a piece of mind.

A two year plan for this price is definitely worth the money.

I think overall, for the price of protection, considering what people pay for electronics nowadays, it's a good insurance to have.

I haven't had to use the service, and hope I never do :-), but 4-years of protection is worth the cost for the peace of mind it provides.

Always good to purchase Geek Squad protection, I’ve had it for 11 years and a satisfied customer, wouldn’t buy a laptop without it! Geek Squad employees are excellent!

Its worth it but also not worth it. If ur sure nothings going to happen to your computer than its worth it such as not drinks and such near it. And it sits its 1 place and u dont carry it around or rought it up not worth it but its worth it when somthing goes wrong so its hard to say for sure if its worth it. But its truly only worth it if somthing does go wrong. Its like a expensive gamble lol. Im going to be using them to fix somthing w On my laptop i judt bought here soon so ill update this review once that happens.

Saved me $1000 in the first 6 months due a a faulty laptop. Glad I got this extra coverage.

There are MANY options for computer repair insurance out there. Some are really fantastic. The upside of geek squad is that you can physically bring your computer in and generally get it back quite fast if there's a problem. You don't have to worry about sending it away and it possibly getting lost in the mail or who knows what and then waiting for them to look over your computer and waiting for them to decide what to do with your computer and then waiting for it to get back to you. I need my computer a lot as a student and a mother helping her child through virtual learning so I do not have the time for my computer to be down for a couple weeks while it's getting fixed. Also, if you're like me and keep your computer pristine you can always extend your geek squad coverage at the end of its term as long as your computer is in great condition.

The plan he was referring to was this one. It's a protection plan, not a replacement plan. It's worth it to some customers more than others, if you look at it as just spending an extra $300~ then obviously you wouldn't think it was worth it. But when you look at all the benefits you get with the plan it justifies the price a lot better

good laptop warranty I have kids in house so the warranty gives me peace of mind

ALWAYS need protection these days with a teenager in the house.... LOL

Get it if the item is over say $500. Electronics are so quickly made these days and even those that are quality controlled, such as my laptop, there are going to be issues just shortly after the warranty is up I f-ing hate that. So it's either $$ per hour that make fixing the device inequitable to you or buy a new one. The best perk about the Geek squad and the Protection is the better comprehensive coverage that it carries. Manufacturer's warranty is factory flaws, Accidental coverage includes "mishandling" which I did. I took it in and 3 days later had a new screen. Paid for itself right there. I had a professionalism issue with one of the reps but overall it was still excellent.

Good accidental damage protection for an expensive new laptop. Surely hope that I never need this, but it is comforting to have the coverage there if I need it.

Always there when you need them! Very knowledgeable!

We noticed several small problems with the laptop we bought so we took it back to Best Buy! The Geek Squad member signed us up. We only had to wait 15 minutes for them to look at our problem laptop. The Geek Squad said that they would have another laptop sent out to us the next day! No questions asked! The 3 Year Accidental Geek Squad Protection Plan paid for itself the moment we talked to the Geek Squad about our problem Gaming Laptop! I would recommend them in a second!!!