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Customer reviews

Rating 4.6 out of 5 stars with 11979 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 11,979 reviews
  • Rated 5 out of 5 stars

    Replacing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They say they will replace or fix my device if something was to go wrong so I am at ease knowing geek squad has got my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are So helpful. Always get what I need from the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works flawlessly. 1 tb of storage. Ordered online and picked up in store an hour later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Protection is a must. I have it on all of my technical equipment in my family. Have used it successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Awesome Geeks Knows Whats Going On Dixes in 2 Weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great, fast love the touch screen feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helped with a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how responsive Geek Squad is. they helped diagnose a problem with my computer. It was not good news but at least they did not charge me for the advice and testing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to return items and coverage for breaking is a good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave it 4 stars because I haven't needed to use it. But I always recommend some type of warranty when dealing with electronics. We will see what type of service they provide if and when I ever have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE EVERYTHING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out that if I drop my laptop and break it they will replace it. I love this feature of the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can never go wrong with this plan works well and get replaced if it comes down to it no question ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta know the squad is there if anything happens to my computer. Great service and help when I took my laptop in for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is accident prone and the 3 year geek protection is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From pass experience they replaced or refund you for the item if they don’t sell anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only buy it if you can remember to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d only buy this if you can keep track and make sure to use it before it expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add to every purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the reason I buy all of my electronics from Best Buy. Reassurance that my investment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided full coverage of my product; I can't say thank you enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always was told to get protection on all electronics use for the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two gentlemen who assisted me were thorough, knowledgeable and very courteous. I will not hesitate to invest in a geek squad service plan in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy we got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your kids have butter fingers or not great at computer stuff this is a must.

    I would recommend this to a friend