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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11980 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 11,980 reviews
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have when making an electrical purchase since it covers so many things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for Insurance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for the insurance when my laptop stop working. The employees were honest and fast in getting my laptop back to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope it comes in handy if and when needed, I use this device for school and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always good to have this source for questions

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always renew this option as invariably I have a question or concern. this time, they successfully installed webroot for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident coverage everyone needs. Simple to setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Accident Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential for accident coverage, everyone needs it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting geek squad protection with all my electronics from best buy stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we haven't needed to use this. But, the protection in case of an accident is worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good plan just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant rate it bad because if we needed it, it was offered but we never used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at the Knightdale store were helpful when I had the problem with my Lenovo Chromebook. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Marie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for all of my computers, helped remove unwanted things off of my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful with their knowledge of my device when I had a problem. Very patient. Must have for any products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this a few times for accidental damage and support was great. Fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s best to have the protection on your laptop. If something happens, at least I will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this service yet but I feel a sense of relief knowing i have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 1 Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection from my mistakes is great to ease worries and know my issue can get fixed at a reasonable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for coverage. This is a must-have service! Make sure to not pass this service by.great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've already gotten good use out of this service for several devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but I have had Geek Squad on other products and have not had a problems with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best piece of mind you can give yourself. A laptop is quite an investment so it is nice to have a warranty if anything were to happen.

    I would recommend this to a friend