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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11981 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 11,981 reviews
  • Rated 5 out of 5 stars

    Buy for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it for the peace of mind, especially when making a bigger purchase like a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick exchange!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have great customer service, they exchanged my computer smooth for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually Can't Fix it, But replacement is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something breaks, they likely won't be able to fix it, but they'll refund you your purchase price. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend the protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having access to the Geek Squad team is great. they provide me with timely needed answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is enjoying her laptop. Got on a featured deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra protection when you purchase a laptop for a teen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality service for important working and playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On my Laptop for sure, 3 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my Laptop for sure, 3 years! Its a computer and fragile, plus i cracked my screen last time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m normally would not let geeks into my house. I make exceptions for the geek squad because they are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VALUE AND COMFORT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DONT HAVE TO WORRY ABOUT MY COMPUTER ANYMORE! THIS IS A GREAT FEELING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job assembling my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Service for Anyone Who Owns Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program lets you take in any computer you own, no matter how old, for basic services such as viruses etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money spent.. every time a problem, or question about possible problem, geek squad valuable help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems so far even thought my service expired last month. Might keep it or look for a desktop. But all in all great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been awesome. Instead of having to send your equipment in, they can fix most things in house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this plan. Best Buy has reassured me that I will always be protected due to purchasing this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. This is a very good service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases I’m hoping that it does. It’s job in the case something happens to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I got the protection for my laptop. Geek squad always helps. It’s always nice to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife made me get the warranty. Haven’t needed to use it yet but time will tell.

    I would recommend this to a friend