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Customer reviews

Rating 4.6 out of 5 stars with 11981 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 11,981 reviews
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting geek squad is totally worth it, if i have any issues they take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heat support. I will recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this! Never have a problem with warrantys..ne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful..geek squad has fixed previous computers ..

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Pauline. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement! Very easy to use and set up! Plugged in the USB and began working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I have not used this but when I do or if I do I know it will get fixed because they got my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it's awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it, haven't needed yet, but I hope it's real good help and protection when my laptop gets wonky!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a teenager and this has paid for itself several times over! I'll never go without this ever again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the geek squad in my back pocket just in case my computer stops working they can help me it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's laptop & worth the price! Indont have to worry if she damages it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that for the price that I paid for Geek Squad, it is not worth it. I would prefer to have a plan that allows customers to replace items with newer items. Especially for the product a customer pays for. Overall accidental protection is great but is not really used for those who are very careful with their items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth having this protection plan. It saves a whole of headaches and pains.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are doing their best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to offer a protection. Plan that covers and at same location. Thank you geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the money. Geek squad is great and they will help any 9f your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have already used this service for general questions and service. Very friendly staff in NC. Highly recommended if you want peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know you are covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service but it was worth having it being that this was for my daughters computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I year protesting plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the computer for my youngest daughter for this year 2020 Christmas. Haven't use them yet

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Geek Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i dont have to use it. i have bought geek squad plans in the past. sometimes the staff at BB are good to deal with and sometimes not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad Reciew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection plan, they always do me right when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must to have shen timely repairs are required. I highly recommend this additional coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use my laptop knowing that I have protection with it. I leave my home without any worries.

    I would recommend this to a friend