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Customer reviews

Rating 4.6 out of 5 stars with 11981 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 11,981 reviews
  • Rated 3 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have NO idea if the anti virus protection is installed on my lap top like they said they were doing. It doesn't ever tell me that a check was done and I don't even remember what the program is called. I was not impressed with them "pushing" this whole program on me to buy for about $300. It was total tech support but no one can understand English when you get on the phone and you wait forever so it's pointless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Small enough for easy transportation but big enough to read the letters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't need them very often but they get the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if I don't make an appointment they are very helpful. Everyone who works Geek Squad are very knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great feature especially for kids who have a tendency to drop their electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gt me my phn quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phn broke few days before the protection expired. They worked with me n gt me my new phn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am confident that my laptop is covered and will be able to be worked on should anything go wrong. I'm so happy that I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great. accidents happens so have this service is a peaceful guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got this my laptop. I wonder if it will work for every device you buy at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i pretty much always get this on fairly expensive items...especially on items for mi kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind and no hassles from store staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUARD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXTREMLY EXCITED TO HAVE IT GREAT PLANS THAT EVERYONE SHOULD HAVE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far, although there has been instances that an app download on it would not work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan. Potential to save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing I have a protection plan makes me feel at ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet, but I felt it important to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a Geek Squad warranty if you get a laptop. It saved me when I got one that was defective!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty protection and when I need to take or call for repair, they are very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t purchase a product without this warranty. It’s worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great cost saving Geek Squad service and reliability by trained and efficient team members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just incase their is an unexpected issue. Used it a couple of times and paid for it self.

    I would recommend this to a friend