Customer Ratings & Reviews

Never had a problem with Geek Squad so I had to make sure my items are protected.

I am very familiar with the Geek Squad Protection on many of my devices so I have no concerns.

Best geeksquad warranty. Never had any issues with

Always need a warranty. You never know when something will happen, you will want to be covered.

2-Year Accidental Geek Squad Protection feels great to know there if needed.

I'm upset that I let mine expire because I'm forgetful. I've had it with both of my laptops and it is honestly a life saver!

We got this plan to protect our son’s Chromebook, but failed to read the T&C - this is not anything like AC+ or other ADH plans. If they replace your broken laptop, you no longer have coverage after that (you must buy yet another plan). In addition, they only have obligation to provide credit up to the original purchase price+tax of the device itself. In our case, the cost of the laptop he had went up, and wasn’t even in stock. We had to pay over $100 out of pocket for something comparable. Additionally, they could have done this whole process remotely, but instead, they force you to make Geek Squad appointments and go into the store, just to get a store credit? Not to mention it took two weeks for them to come back and say we were getting a credit rather than a laptop repair, because Lenovo. I’m glad we had it, but all things considered, we would have been MUCH better off going with a third party. So thats what I would recommend for anyone else. Don’t waste your money on something that’s NOT ACTUALLY 2-year coverage if you end up having to use it.

I honestly don’t even remember what this plan was for. I’m just reviewing for the points

When you buy any device you will need Geek Squad Protection to replace or fix your device.

Insurance; it's better to have it and not need it, than need it and don't have it.

Agent was able to clean up my laptop and tablet for school and added the program I needed, agent was knowledgeable, courteous, and professional.

This was purchased for my laptop and so far so good I haven’t had any issues. But I’m sure I’m in good hands with Geek Squad

Geek Squad protection is the BEST! Easy to use if needed, fast service, quality work and replacements. Great customer service all around!

When my kids talked into this I thought it was a waste. We have used it so many times!!!

We always get geek squad protection on all our items we buy bc of the great service and coverage

We always get the protection plan! It's come in handy more than once. Highly recommended!

Just as important to have as the item itself! Geek Squad makes it easy to get serviced properly

Works great for my sons gaming, he said he loves that it

I have not had to use the GEEK SQUAD recently but I'm in the past they have been more than helpful.

I have to know the Geek Squad has my back. I do not always know how to fix things in this big old crazy world. Just knowing the squad is around, I feel much safer, and sleep better at night.