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Customer reviews

Rating 4.6 out of 5 stars with 11981 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 11,981 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this policy for my sons laptop and it’s always easy to use and the geek squad are efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to have insurance on all your purchases. It comes out handy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guy explained all about the Laptop. He made it easy for me to set it up. I really appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to add extra warranty and can’t go wrong with geek squad

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rick. Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    ford

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we ran over this with my truck and they said yup we can repair it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful so far since purchased. Used it once already to help set up my security software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allowed me to get a replacement laptop when mine was damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have a backup like this one you never know when accidents can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for grandchild who loves it. Easy to hook up and use. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its always good to have protection on your purcha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the protection yet and hope I don't need it. But I have had to talk to them and they were very good and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan you never know when you will need it and They stand behind their protection plan.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tried to use it, cannot see any value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 3-year warranty on a laptop. The display started doing some odd things. Since it didn’t do it for them they said they weren’t sure what it was. Apparently if I had paid for their membership they would have run diagnostics for free. If there turns out to be an issue with the display or the graphics card, they do not fix it in house. They would have to ship it off and it could take weeks to get back. I should have purchased the manufacturers extended warranty instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Never go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really get protection plans anywhere else but highly recommend for your Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Accidental Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy it's always awesome shopping with excellent customer service with great deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the protection plan, in case I need it for an unforeseen accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always will buy geek squad warranty. This is one of the reason Best Buy is a wonderful company!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geeksquad protection in all our products because its always useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hivuvujvvuvvjjvvjvjjvvjvjvjvvjj bjbkvkvkbjvkjvbkkbnklnlnon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My guardian angel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still have some time to go on this service and are hoping that we will not have to use it, but...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have for my new laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta get it for my laptop knowing how things previously went with my 4 year old laptop.

    I would recommend this to a friend