Customer Ratings & Reviews

I always buy my laptops at Best Buy. Part of the reason for that is because of the available warranty. I travel all the time for business and need a warranty that is good at any Best Buy. I have had to use these warranties before and have never had a problem having them honored. I would not buy a computer without one!

What I like about the geek squad is that it is super easy to install and fast, they help you with many things and it takes away one more worry if something breaks down.

The agents fix my Apple Watch and they are so patient and efficient.

Great insurance against accidental breakage. I have been able to get a new computer for a much-reduced price when my computer had unrepairable damage. I was exceedingly please to have this protection. It costs a little more when purchasing the computer, but it proved to be a life-saver when the computer was damaged beyonf repair and I got a new computer almost free.

The agent went to my house and check my house tv that was broken good thing a purchase the 5 year warranty and because it’s been discontinued already and they don’t have parts for it they gave me a store credit same amount that I purchased the tv and got me a big one instead thank you geek squad

It’s a relief to have a coverage plan for my laptop! I’m always in a rush, especially with kids. Thank you Geek Squad for offering this along my laptop purchase!

Very nice computer. Does everything I needed it to for school

So far so good. I had to have computer repaired and was done at no cost to me. Also-they sent me a new cord for free.

Always good to have a protection plan for Any unforseen accidents or damaged product

Was only able to use it once..but was fast and was able to get laptop fixed..

Agents installed our new trash compactor and it fit into previous space provided in our cabinet. They also removed the old trash compactor and loaded it on their truck for us. Agent came out prior to measure space and looked at items that may fit in the area. Extremely helpful. This also provides for warranty on items purchased.

Great customer service helped answer question explained difference between each laptop i was lookimg at and gave me great information to make my decisions easy

The primary benefit of having a one-year assurance plan for my laptop has been the peace of mind it provides. Knowing that I am covered against unexpected accidents, hardware failures, and other unforeseen issues has allowed me to use my laptop without constantly worrying about the potential costs of repairs.

I should of purchased the 5 year plan instead of 2 years.

MY DISHWASHER BROKE...BOUGHT IT FROM BESTBUY ALONG WITH THIS EXTENDED WARRANTY....I ONLY HAD 10 DAYS LEFT ON MY 4YR PLAN...CALLED THEM UP...THEY HAD A REPAIRGUY OUT TO MY HOUSE WITHIN 2 DAYS...THEY UNISTALLED DISHWASHER,REPLACED THE PUMP ASSEMBLY,AND RE-INSTALLED IT FREE OF CHARGE...AWESOME

Worth the money, they are always helpful when I have questions. Also, the accident forgiveness and all possible solutions they offer is worth the money. It is 100% a good idea to get protection on items because you never know when something is going to break or crap out. I literally break everything

Installed on my own and it was very simple satisfied with product.

Thankfully have not had to use this, and hope never to. 4 stars because I can't honestly say what the customer service is like.

I would like to express my gratitude to the Geek Squad for their exceptional service in resolving the issues with my watch. Their expertise and professionalism were truly commendable. Thank you, Geek Squad, for your outstanding support!

Have not needed to use this product yet, but with all the things that can go wrong it is good to have protection on this product.