Customer Ratings & Reviews

Definitely suggest getting protection on everything. My daughter had an issue with her computer and they had it fixed very quickly.

What’s not to love about the Geek Squad protection??? I get all of my electronics, TV’s, laptops, monitors, etc., all from Best Buy because of this. They really look out for their customers. And there is no receipt to hold on to and pray it does not fade out before the warranty is up. Add in the option of mounting TV’s, just another plus! Thank you Best Buy!

The employees are nice and friendly, most know what theyre doing.

I have had good luck with Geek Squad Protection plans. For me it is a MUST because I don't have to worry about anything happening.

Geek squad agent are always priority one. Never have had a bad experience yet. Thank you.

Every time, I have trouble with software or don't know how to update my laptop, Regardless of the problem, maybe Geek Squad always has great customer service.

This is perfect for kids in college. I now only buy laptops from BBUY because of this warranty option. I find that in college towns there is usually a best buy nearby. When I've bought other warrantys (direct with laptop manufacturer, 3rd party) I have regretted it, because kids with geek squad warranties get their laptops fixed right away, and loaners provided where the other kids suffer through remote support an mailing the laptops away.

A geek squad warranty is a wise investment, They stand behind their products and provide expedient service.

Geek squad was there to assist me with repair order when I dropped my Samsung notebook and the display and was no longer operable.

Like any type of insurance, you only get your money's worth if your product actually breaks and you need to use it. In my case, my laptop did break and they fixed everything for free. Had I not had the service plan, it would have probably been too expensive to bother fixing at all. Very glad I had it.

The extended protection is well worth its weight. I highly recommend buying this extra insurance.

Thankfully i haven't needed them yet. But it is nice knowing they are there if i do.

Thanks for the protection. I haven't used it yet but im glad to know it's there!!

Geek squad helped me with purchase return recommendation.

Haven’t had to use it yet. But I’m sure it’ll be a good experience.

have not had to use it, but I am happy that if an accident occurs Geek Squad has you covered.

Have used this in the past and a very good protection to have. Handles everything and makes sure your item is taken care of!best service compard to any olace else!

I have a toddler and two teenagers so protection plans are a MUST! I have had 2 computers that have either had juice spilled on them or have been stepped on (I know…why was it on the floor?) Took them directly to Geek Squad. No out of pocket cost and if they couldn’t fix it then you get a store credit for the amount you purchased it for. The prices of the protection plans vary based on the type of computer but it’s worth it!

Always worth getting especially if you not tech savy they also come to your home. Helped a lot when mom used, I don’t like how scammer use geek squad to gain access to people computer and hold for ransom.

Affordable for the protection. Covers most issues that could arise.