Customer Ratings & Reviews

Never used it but I’m sure it’s helpful for those who are new to PC stuff

I like the security of having a warranty and recommend for all electronics

Well worth the purchase. My husband dropped my new laptop 5 days after purchase and the screen shattered. Thankfully I purchased the warranty at the same time as the computer. All has been fixed and works well.

it is a good service and although i did not need the service i was very pleased

I haven’t needed Geek Squad because my son used to work as one.

solid warranty protection. no worries if i ever have any issues with this laptop for 3 whole years!

So far, I haven't use it yet, but it's good to have just if case something happens

Haven’t had to use it yet, but worth it for those just in case moments

My service was very very amazing. They did everything they could to help

Love the geek squad service. They are responsive when needed

I have been shopping at Best Buy for years. I have made many purchases of the years. From game systems when my kids were young to TVs, computers, appliances. The merchandise has never been full of problems or anything of that nature. Best Buy’s protection plans are good for lots of reasons . I strongly suggest spending the extra . It is well worth the Money.

I buy all my electronics from Best Buy and always add the Geek Squad services. They are well worth it and have paid for themselves, over products that I have purchased in the past.

Geek squad is always a yes for us. Love the customer service and the vast knowledge of the “geeks” that come out.

Always very pleasant and helpful. There is never a line.

This is the plan I brought for my laptop from black Friday. This is the reason why I had to buy the protection plan for my laptop. In case if something goes wrong with the laptop geek squad will take a look at it or have it ship off without hassle. I have brought protection plan before I will buy more protection plan as long I buy products in stores or online.

I brought in a laptop with a BSOD. They talked shop very easily with me and were quite professional. They did nothing wihtout consultoing me about my case.

The longer warranty’s always are the best to me and works the best

I always get protection as a precaution for my children.

The agents were extremely helpful. I recently damaged my computer and geek squad immediately took me in and explain to me step by step what the process is to getting it repaired

They provided great service on my HP laptop. I was glad that I had it because they came to the rescue. I always have the protection with items over 200.00 and so far it's come in handy.