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Customer reviews

Rating 4.6 out of 5 stars with 11982 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 531 Showing 10,601-10,620 of 11,982 reviews
  • Rated 4 out of 5 stars

    Great for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for beginners and for someone who does have great computer skills.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy geek squad protection to protect my valuables

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know that there is help when it’s needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent really needed to use it. Not sure it's worth gett uh ng to be honest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to have for my computer. It's like an extra security blanket

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best protection program for laptops that I have seen so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This gives me piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know, if there is a problem, I can go to Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i haven't needed to use this yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I decided to get this is because in he past it has been very useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the service received

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and worked hard to service my device

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE! NO Coverage for Loss! NOT Transferable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWARE before you purchase this plan! This will not cover you for theft or loss. Additionally, they will not allow you to transfer this plan to your new computer for the remaining portion of your plan EVEN if you purchase the identical computer from Best Buy. Forces you to buy yet another plan. Not very useful when it matters the most!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no warranty for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guess the sales person lied ( big shock). bought the 4 year and brought in laptop because the speakers stopped working they need to ship it out it will take three weeks. will not ship back to my kid at school after repairs asked to just refund me for the protection plan and ill keep the laptop

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Extra purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty- it’s for protection in the future/ hopefully we don’t need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Accidental insurance is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth the price especially when you need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have for those unexpected accidents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havn't had a chance to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not be able to say anything about it yet and I hope it stays that way!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents received our laptop in Aug. 2020 and we did not get back until Oct. 2020. Way too long to be without an essential product. When we received the device back it still was not operating appropriately and they were unable to further assist. Intermittent black screen, slow processing, and freezing. Product protected by Verizon Digital Secure. Haven't used it for months. I feel like I paid for the subscription and waited 3 months for nothing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Save the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hopefully I will not be needing it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me fixed my speaker on my computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i dont need it sny time soon to expensive for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians that come out are great and work is complete

    I would recommend this to a friend