Customer Ratings & Reviews

Usually do not buy the warranty, but figured I should onbthis one as I bought a high end tv. Hopefully I will never need it, but good peace of mind. Pricey items should come with a longer manufacturer warranty.

Haven't had to use it yet, but they've been great in the past.

IT IS A GREAT LAPTOP 360 HP .IWILL RECOMMEND THIS TO EVERYONE

Great for peace of mind. They help you with anything!

With a newer model of laptop, protection is required.

Glad we bought the Greek squad it's good peace of mind.

I haven't used it because i haven't had an accident yet.

Worth purchasing, even if it was just for peace of mind.

I made the mistake of spilling hot chocolate in my laptop while working. When I went to Best Buy in a complete panic, I was greeted with a ticked off tech, as if I should have had an appointment for an accident. This isn't like it was a toy, but a machine I use to work!!! Then, the manager was a complete jerk and told me I needed to have it professionally cleaned because it was a biohazard. This was after 45 minutes of them just trying to get me out of the shop to not have to deal with me. The manager tried to further intimidate us by speaking with the LP person at the entrance, as if we were some kind of threat?! I hope Best Buy goes out of business because this kind of service is unacceptable. Oh, and let's not forget the manager also told us he could do anything he wanted outside of the stated warranty because he's the manager. Forget contract law....he is the be all and end all. I suggest you buy you electronics from any other firm that cares about their customers and their needed work devices, as well as the associated protection contracts.

Excellent way to protect your device for a good price

had a problem and the geek squads took care of it quickly

Get the extra protection. It is worth every penny.

Great service, no problems. Someone is always there to help

The terms and conditions seem fair. Let’s see in time.

the service coverage is for my open box laptop computer

They were very helpful. Got my computer working again.

The geek squad helped me choose the best for my needs

I haven’t had to use yet but I like the peace of mind.

hopefully i won't need it but glad i have it now. ty

Can't really fairly comment as I haven't had to use it and actually we were refunded our money due to not thinking it was worth the amount. If you really need the support or damage your stuff, it could be valuable.