Customer Ratings & Reviews

Absolutely amazing! Great help. I'm very clumsy, and this is worth every cent I paid for it! Don't spend money replacing your electronics. Get them fixed! **Make sure to make an appointment. It'll get you seen faster and it's polite**

Two year protection is worth buying. If you travel with your laptop you never know when it is going to cause problems. A small biz person has to rely on their laptop. This is the third Surface I have owned.

The Accidential Geek Squad Protection not only provides great teace of mind, but makes thing real simple. If you have a problem, make an appointment. Go to the store and a polite and competent Geek Squad technician takes care of you. At least that has been my experience. Their service is so good I purchase electronics at BestBuy instead of elsewhere.

Highly recommend especially if you buy your kids electronics. Claims are easy and it will help if needed.

Needed help with my computer and the staff was quick and reliable

Amazing device. Does everything I need it to and more! Would never buy another brand after owning this. definitely RECCOMEND!

I am coming up on year two. Have had to send my computer back because it was dropped, replaced motherboard at no cost to me. Return was quicker than i expected. This time its the plug which should have been fixed the first time, was sent back out by over night and will be back in a day or two. The geek squad couldn't have been nicer. Very satisfying.

I purchased the warranty on my PC and have decided that it was one of the best purchases I've ever made. Shortly after I purchased the machine I spilled a glass of water on the keyboard and the keyboard stopped working. Geek Squad was able to replace the keyboard for me without issue and now I'm back up and running again. Thanks guys!

I had an accident with the laptop yoga7i where the screen became detached and this guys managed to fix the laptop i thought i was going to see ever again. What would have been worse to lose a lot of money. Thank best buy and geeksquad

Overall, Geek Squad protection does provide instant ease of mind. Though it isn't the best protection out there, it is quite convenient when purchasing items with Best Buy to add on their protection plan(s). The cost is usually fair/competitive and the coverage is fairly decent. So, if you aren't hard on your purchases, the everyday wear and tear protection this service provides are just enough.

Best Services and I love this Chrome book. I am buy all laptop and TV from here.

Great protects your computer from a lot amazing deal

I am a teacher and I purchased two chromebooks for use in my classroom. So I added this Geek Squad protection to my purchase since I teach second graders and I know they can be careless at times around expensive equipment. I thought it was an affordable price in exchange for knowing my two chromebooks would be protected from accidents in my classroom.

I had to use my protection on a laptop computer. A part on my computer ended up breaking and when I brought it in, they determined it could not be repaired and I could exchange the laptop for a new one. They no longer carried my same model in stores, so I got an upgrade and only had to pay the difference between my computer and the newer one.

I'm extremely pleased with my purchase, I've always liked Best Buy

Better to be safe than sorry! Am I right? Great price for protection plan!

No better team to have behind your back will help with anything you need

I was given valuable advice from the guys at Geek Squad prior to my decision to make a purchase of an HP Laptop. They are knowledgeable and answered all my questions, no matter how complicated or simple they were.

A very nice peace of mind when you can ensure that no matter what happens to your devices that Geek Squad has it covered.

Staff was amazing with there recommendations for my new laptop