Customer Ratings & Reviews

Got my computer back up and running no problem get the protection plan you WILL need it.

I have not had to use this yet, but on the off chance you need it, it is going to save you some serious cash. At the very least, your laptop will most likely not be holding a charge that well by the end of two years, and you can get your battery replaced. Overall, it will either save you cash or at minimum give you a peace of mind. I travel for work so the protection plan is going to keep me worry free about replacing it should something happen (although I will do my best to prevent that!)

Having bought this with a replacement laptop for my daughter it was inexpensive insurance against catastrophe should a problem arise while she was getting used to the new equipment. I was impressed by the knowledge and help provided at the purchase of the new laptop by the Geek Squad tech’s and felt this would be really good as added protection should she need help with it during the learning curve.

Excellent service from geek squad team from Oakland

I purchased this for a laptop, knowing that there were children who might cause "accidental drops and spills." I proved correct, and when I returned it to the store, they replaced it with no questions asked. I was able to get another laptop, which is all I ask from a service plan. I would recommend this to others.

I’m so glad i bought this because my daughter is so clumsy and breaks things quick i’m glad geek squad could help!!

I can say I love your Geek squad warranty but only I had a incident when one of your techs came out to my location to fix my washer machine and broke it. He shook and bang it around and told him to stop it because he was going to break it and sure enough he did break it. I reported it and they replaced it with a new washer machine. It took a process to receive the new one but thank you geek squad for the replacement.

Worth every penny. Having a student, you know accidents are going to happen. Great product and service.

After many visits and disappointments, the manager Jeff step-in and I was able to get my questions answered. The team was great that serviced my computer with a great turn around time. The setup my new computer and provided excellent customer service.

Great service polite individuals and since I have recently purchased a new television I will save cover $200 in having them install it and move my old one to a new room. That alone has paid for the year of service. Plus my wife has had issues with her computer which were easily solved at the store for no charge.

The team was very nice and informative with helping me pick a good laptop for school

I have not had to use this service and hope I don't. However, I have peace of mind in knowing that if I spill coffee on my keyboard, I can take it to the Geek Squad to repair my device. "It's better to have a peace of mind and purchase the 2-year accidental Geek Squad Protection upfront than to pay out-of-pocket money to get a repair done.

Can’t go wrong with geek squad. Love that we can physically see someone, a little old school let me tell ya. Have had others like alstate and that make you ship it out. Geek squad is right here inside bestbuy and great with all gadgets. Thanks Best Buy, worth the purchase

This was definitely a no brainer to purchase this package. I definitely had no question on purchasing When I was told I could bring any of my electronics purchased or not purchased at Best Buy and it would be covered. Which also included phones. I highly recommend expired to anyone. They are very knowledgeable and very helpful.

I’m so glad that I found them to be able to help me with any computer problem that I have. They do a fantastic job and they are very prompt and quick about it I highly recommend.

The 3 year accidental damage warranty is always a good idea. One of our laptops was accidentally destroyed when a drink was knocked into it. It was replaced at no cost with no questions.

Just purchased with our new laptop from Bestbuy. Nice to know we have protection beyond the manufacturer.

Best protection plan ever. I get it with every electric device I get on BestBuy - worth the money!

Geek squad protection has saved me from expensive repairs and losses several times in the past. Be it Cracked screens, broken washing machine, laptop that quit working, the list goes on. I will always purchase geek squad protection for anything I purchase from best buy. The service is easy to use and well worth the money.

Manufactures usually only cover problems within the first year. In case anything goes wrong past that point, I always buy these for my high ticket electronics. Do yourself a favor and give yourself peace of mind for the future