Customer Ratings & Reviews

Connect to my device it's part of my business information my web

Haven’t had to use as yet, but glad to have this availability. Haven’t used very much as yet but, starting classes so expect to have questions & hopefully few, to no issues.

This is the third time I have purchased a protection plan, but wish it was the 4th time. The 4th one I really could have used. The 2nd purchase was for my TV. They came out looked at it determined it could not be fixed and sent me an in store credit for the total price of the TV THAT DAY. Awesome.

Bought for 7 year old grandson so why i hope we never need to use warrenty,halpy we have ut

a good option to extend the coverage period of Apple Care.

Great insurance for my new daughter laptop. I hope to not use it anyway.

When i had an issue they took care of me, no problem. The computer came back damaged and then they took care of it again.

I have always trusted Geek Squad Accidental Protection Plans. While the hope is that I don't need them, I am glad that they are there for when I do.

Purchased with a new gaming laptop. Haven't had to use it on this item yet thankfully, but glad to have peace of mind. Definitely worth it on high-value tech purchases, particularly items that don't devalue quickly. Have made geek squad warranty claims on tech items in the past and had good experiences.

Maybe 15 or 20 years ago, I would not have gotten any coverage. However, I'm a believer today. I've used the Geek Squad to help with with Outlook (this is my first time with Outlook, I was used to another software), and connected my printer. The Geek Squad was friendly, knowledgeable, quick to help and solve any issues I had. This is one of the best investment I made when I was at the store.

Extra protection is also a good thing, looking forward to using it.

If you purchase this plan and have a problem with the product, Geek Squad will make it right. I buy a lot of tech gear, I always purchase the warranty, it's been worth it 1000 times over when I had a problem late in the products life. It's worth the month.

Replaced 3 laptops that got damaged from my business with them as the laptops were initially purchased through Best Buy with the Geek Squad warrenty. Sent the laptops out for repair, and then received them a week later. Easy to use and friendly staff that kept me up to date of the repair progress.

Absolutely love the Geek Squad service. We've always used this service with some of the items we've purchased (tv/sound bar install, Arlo camera install and trouble-shooting, laptop trouble-shooting. Well worth the cost. Would always ensure we have Geek Squad protection for some of the more expensive electronics.

They are wonderful. Helped with my computer when had a virus

So far after 3 weeks there has been no need for Geek Squad service.

Purchcing Geek Squad protection with my new computer was one of the best things I have ever bought! Not only did they help me fix a problem on my new computer but they also got rid of the thousands of viruses on my old computer! The techs were professional, attentive and extremely helpful. They fixed all my problems and answered all my questions! I would recommend this service to any one !

Haven’t had to use the geek squad for the Chromebook because it works seamlessly but geek squad is great.

The quality of this laptop is great. I was skeptical at first when purchasing but after using it, I must admit that it is above my expectations!! Affordable and reliable!!

I don't usually purchase extended warranties, but in this case I thought it was wise for the peace of mind. My old laptop fell off the table and the touch screen was smashed. So when I bought the replacement laptop I wanted to be sure that I would be covered if something like that would happen again.