Customer Ratings & Reviews

I almost never buy the extended warranty on anything. I had a hunch on this laptop. 1.5 years later, this came in very handy when my poorly designed 2 in 1 laptop hinge locked up and destroyed the screen. The repair turnaround was about 1 week. Thanks Geek Squad!

Still working and in good shape. I love it, I recommend you buying this.

You can always use more protection dependable and a smart purchase.

Always have excellent service with geek squad in and out and professional.

Having the Geek Squad 1-year Accidental Protection was the best investment I made. my backpack which was carrying my laptop got wet and it effected my laptop..i took it in for service and because the damage was beyond repair they gave me a gift card with the value of the laptop so I could purchase a new one

Very fast laptop - press the on button, put in my password and it’s up and running. This is the first time I’ve had a laptop with AMD chip. No problems so far although I do agree with other reviewers about the large charger-very large compared to other chargers of the same type of device.

This helped when the tv was broken and I had to ship it back

the agent was so nice when my mac m2 started acting up. quick and easy, glad i got the service

Havent had to use this yet, but i purchased it to buy for my new computer investment. I bought it based off of the benefits that was offered.

Robert of the geek squad unlocked my Microsoft account for me. Afterwards I asked about purchasing insurance for my new computer, and he got on that right away. I then got a discount for being a geek squad member. Robert did an excellent job managing the others waiting for their appointments.

Costumer service was great and easy at checkout. No hiccups.

So happy I invested in it, you can even further you're warranties later on which brings peace of mind

Great insurance just in case our product need fixing

I haven't had to use to use my protection plan yet, however, it seems to be very comprehensive which is always reassuring when you are trying to protect such an expensive product as a laptop. I will say that it is a bit pricey, so this will certainly jack up the price of your product purchase if you are buying the product and protection plan together. Overall though, it is well worth the buy.

You know you can never go wrong with getting geek squad as your back up! Best tech!!

When you have an upscale laptop, accidental damage becomes a concern. This protection policy eases that concern. The ease of getting repair work at the local Best Buy is also a huge factor. I've had very good experiences with it and scheduling appointments online is very convenient.

Geek Squad protection plan is great. I bought it after having trouble with my computer at the suggestion of the Geek Squad employee. I think his name was Matthew. He got it for me and fixed what was wrong with my computer. It is a great deal as it applies to all my computers and my phone. I got great service.

I recommend this for anyone purchasing any electronic item or product that you may need technical support for. It always helps to have someone else's help when it comes to these things.

I havent needed to use this service but I am so thankful for the opportunity to have it. It is comforting to know the Geek Squad is in my corner.

Its a good product to add to any device you purchase