Customer Ratings & Reviews

Piece of mind!! Priceless! I won’t ever buy another laptop, PC without this service. Haven’t needed to use it but know I’m only a phone call a way and the coverage is to fix it or replace it. Short of throwing it across the room this has it all covered!! Great team of guys and gals that make it happen.

Good service for a good price . All ways good to have protection for your assets.

I love Best Buy Geek Squad! Other stores when you pay for their protection you have no idea what you are getting but with Best Buy Geek Squad you not only get protection for your device but you have access to a team of dedicated folks that care about your issue and want to help you with any questions you have with your device! Definitely a repeat customer and will continue to be!

Used geek squad for all my devices They are knowledgeable about your and easy to use

I have a plan that covers everything. From slippage to dropping the computer. But geek squad says it doesn’t cover software? So they want to pay $105.00? So I asked where does it say software not covered. So we looked under policy and procedures and found nothing that has to do with software. And even yet the Greek Squad says software issues not covered! What a rip off. All for a laptop mouse pad!

I bought this protection on a just in case something happens, my sister has this aswell and i have seen how quickly they respond and are at yourt service., fixed her TV like new. I havent had to use it yet

Love Geek squad protection plan. Great price and great service. I have a kiddo that is hard on her electronics so accidental protection plan give me peace of mind when buy her new electronics..

We had to use this within the first few weeks because the laptop cover, we bought along with it, damaged the screen! (The canvas straps got caught in the laptop when it was shut.) I definitely recommend buying Geek Squad Protection. We bought the 3 year plan, and with two kiddos, it sure brings peace of mind!

Haven’t had the chance to use it and hopefully will not have to. But I’ve had accidental protection for other devices and I always feel confident when I have this as added protection. Personally I feel it’s well worth the money if you made a big purchase.

Excellent customer service. Good work. Problem solving

Very good computer for a college student with architecture major

I have had them look at two laptops so far. They were able to solve problems on one. Very quick service and I was satisfied. The other one had broken hardware too bad to fix. I plan to take another system for checkup and to optimize the software. I am confident they will do a good job.

Haven't had to use the Geek Squad services on the new laptop but have always been satisfied with the quality of the team's work in the past. Purchasing the extended warranty was a no-brainer given the exceptional price of the HP laptop.

Definetly needed! It will cover the cost if this device accidentally drops!

Bought for my Sister, as she got her 1st computer and as I do not want to be answering a gizzioln questions, or have to go over and fix things that she might screw up, this is peace and assurance in a program. Just wish there were more Geeks so they could handle issues quicker. The staff are great, professional, and always precise and accurate in there communication.

I saved so much on the laptop because my salesman directed me to a lower-priced model with more features that I thought the additional warranty would be worthwhile. It will take a few years before I can review its usefulness.

just in case something happens it is good to have this protection.

Great service fast and efficient very friendly associate and very knowledgeable

I love these Geek Squad protection plans! While I have not needed it for my recent laptop purchase, I used it when I had to replace my 50-inch" plasma TV. No quibble return and I was able to replace my old TV with a newer and larger model. This is definitely a good plan for the more expensive purchases.

Bought the 4yr. Accidental geek squad warranty. Gives me great peace-of-mind!!!!