Customer Ratings & Reviews

Good to know my items are protected incase something happens

I guess they are experienced persons, but beside installing programs in my laptops, I never have been serviced by the Geed Squad

I thankfully haven't had to use the Geek Squad for my products as they have held up very well. However, I like the comfort of knowing I can bring my devices to the Geek squad.

Geek squad very knowledgeable and downloaded my cyber security for me

It's a great help especially for someone like me who knows little about technology. A great help for when a laptop or other devices need a bit of technical help to work properly.

I bought this with the purchase of my new lab top. I am glad to know that I can go to them if anything happens to my lab top. I think the price is well worth it. I am going to use it to replace my battery when it starts losing a charge since they will do that under the protraction.

Never an issue, knowledgeable and friendly. Easy appointments and great service.

Haven't any issues with the item related to this purchase but have used my geek squad protection many times on other purchases. Always a good experience.

I love the protection this team provides for any item I buy. They definitely guarantee repair of the items from what I see and they make sure you leave happy.

I haven't needed the Geek squad yet but I know from past experience that they know what they are doing and do it well and fast. I had an issue with a hard drive in the past. I thought my data was lost forever but they didn't give up and I got back my precious pictures. I'm so grateful.

The Geek Squad has a team of extremely knowledgeable staff who are also good with normal people who do not know all of the "tech language" of today. They talk with you to determine/assess your needs/problem and are then able to fix it! Also extremely "people friendly" in the process! A good experience overall!

There is nothing better than price of mind. Just buy the protection. It's cheaper than any possible repair and covers accidental damage which is a must have for kids tech.

Havent had to use this yet, thank god. But you definitely want to have this with any computer or electronic device. Took a laptop in that didnt have a protection plan and they wanted 200 just to run diagnostics on it. So i believe it will pay for itself the first time i use it.

Exellent service. Very helpful when needed. Thank you!

I was going to get total protection but you have to renew every year at the same price as this 4 yr plan granted it doesnt have a couple of things the total has but to get 4 yr protection for roughly $200 vs total protection after 4 years $800

This is a must for anything you carry around with you, if something happens to it besides it getting lost you bring it in to the geek squad and they take care of everything, I havn't had to use their services in a bit but its nice to know that they are there if anything happens to my laptop

I have had geek squad protection with all my laptops for the past 15 years. They always repair it when it breaks (though it can take a few weeks sometimes). If they can't or it has broken to many times like my last laptop they give you the amount you purchased it for to go towards your next one.

Honestly, this is the first time ever I can say that an extra warranty service plan was worth every penny! Thanks Geek squad for getting my my laptop baby back to working.

Nice! Nice! Nice! Yes!yes!yes! The very best quality products ever.Our family love it.Terrific indeed! I reccomend this store(BEST BUY) NO.1.

I can't really speak to the actual fulfillment of the service, however I can say that the peace of mind that comes from having a protection plan (on something that I could not afford to buy a replacement for) is absolutely worth it's cost if the item is important. There's my rant.