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Customer reviews

Rating 4.6 out of 5 stars with 11968 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 11,968 reviews
  • Rated 5 out of 5 stars

    Geek squad is the best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get geek squad protection for all of my electronics & devices. Doesnt matter what is wrong with the device, they're definitely trained & efficient enough to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard a lot of good things about this warranty, so I got a 4-year one for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I make a purchase I always add geek squad to my plan as it makes me feel secure because they always solve my electronic issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the Geek Squad Protection when I bought a laptop for my 9 yr old son. The laptop only lasted 6 months because he didn't use it carefully. I was pleasantly surprised when Best Buy reimbursed the total amount of what I paid for it because they could not fix it. I recommend this product 100% when buying electronics for a child.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It came with my TT membership, how can I go wrong?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with my Total Tech membership, how can I go wrong? Most things still work many years after 2, but if they don't BB makes it easy to swap out for a new one. :D Get a Total Tech membership and see what I mean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend purchasing the added protection and access to the Geek Squad expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products aren’t cheap to begin with, and if an accident happens sometimes the cost to repair can be up there with the cost of the item. Paying $40 to protect my Apple product for a year is a win-win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always I bought geek squad and I always will! Everytime I have an issue it's taken care of and ot's perfect as amom of 3 who has accidental damage sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and Hopefully I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really honestly good for the price. the peace of mind alone is worth knowing that my computer will get fixed if it has any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being able to take full advantage of the 3-year warranty on my previous computer, purchasing it for a new laptop just made good sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the answers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always found the Geek Squad to be knowledgeable and approachable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a nintendo switch replaced using this protection and I buy it on all of our devices and it almost always pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my products with the Geek Squad warranty. I have used it in the past and it has proved to be worth every penny when I needed a repair on my laptop. It was an easy decision to purchase the protection to cover my son's laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I HIGHLY recommend Geek Squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to make sure I get protection on my expensive investments. The Geek Squad protection plans are BY FAR the best "extended warranty" service I have ever seen till this day. I've never had any issues with bringing something in that broke and them it covering what they promise. Can't say the same for other places....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had issue when product had issue… they either replace or fix no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Here’s for hoping I won’t need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is way more affordable than many others. I have not had to use them yet but I’m confident it will be a good experience. I like how there’s an app where all the info I need is maintained. It beats saving receipts.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad you're satisfied with the experience so far! We try to make the process as simple as possible, especially if we need to use the protection. If you have any questions, feel free to reach out to us.

  • Rated 5 out of 5 stars

    protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I always do when I make a purchase I purchased Geek Squad service on my new computer. The Geeks have never let me down. At my Best Buy my Geek has been Vu. The young man is great, great and more great. A beautiful personality and has a wealth of knowledge to share. Thank you Vu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think about it...just get it. You may not need it. Hope you don't, But if you do... Plus, Best Buy will give you your original purchase price as credit towards something else if you change your mind a couple months down the road. Amazing! Highly recommend.

    I would recommend this to a friend