Customer Ratings & Reviews

What can I say other than, “The Geek Squad is simply AWESOME!!!” They are Kind, Respectful (Great customer service…which is VERY Important!!!), Knowledgeable, and VERY Patient with my many questions!!! I Trust them!!!

bought for repairs have not needed yet hope i don't need it.

Buying this 3 year accident protection plan is a game changer and it will protect my purchased electronic device

After 1 year and 3 moths of buying my laptop, screen failed. I take it to the Geek squad and they solved the problem. It was covered by the warranty.

I bough this for my laptop and so far I have not had to use this. Since I bought it I know that I do not have to worry about buying a new laptop if the one I have breaks.

Comforting knowing there is always a solution for any computer problem

Bought my wife a new lap top and there was no way I wasn't going to get a protection plan. This is a must have. There are so many ways to damage a lap top and if you have grandkids running around the house than you already know... I would recommend this to anyone!

A Defining Moment For All, Including Best Buy, The Seller, The Customer/Buyer, And Third Parties Entities/Mfgs. The Protection Plan Coverage, Put All The Eggs Into One Basket. The Most Protective Coverage Is Essential For a Happy Customer to Have a Happy Here After Buyer's Life.

The Geek Squad protection plan is great. So far, I have not had to use it, but it is good knowing that I have it just in case. I keep my laptop at home, but if it ever got dropped and broken, I would definitely need the protection plan!

I purchased this protection for my granddaughter's HP Chromebook. I just purchased the Chromebook so haven't had a need to use it yet but it is great knowing they are there to help when/if she needs it.

Always get the warranty for large investments. You won't be sorry.

The Geek Squad person spent way more time than allotted helping to setup my new CoPilot Plus PC. Great Job.

having this protection is bar none we would not buy any product from Best buy without buying any protections I love it my wife loves it my teenager loves it we love protection so I'm so grateful Best buy offers it thanks Best buy

ive had this laptop for 2 years now and i have been very happy with it , it still runs like new and is very user friendly i am very happy to share with you on what a great computer it is and would def buy again

Very good service! Had to have my screen replaced twice and got it back in less than a week both times. Very friendly and understanding!

It’s good to have , I always purchase insurance anytime I buy electronics from any place. But Best Buy geek squad is good until it’s not, meaning when you run into a issue that’s not covered

Considering that this protection covers damages and such, knowing that my laptop came new in box with a faulty keyboard and they instantly replaced it that day was very nice. Definitely worth the money for the service

It gives me comfort knowing that this protection is available.

This laptop is WESOME. I am so glad the sales guy recommended this one. It does everything we need it too and we didnt have to go over budget to get a great laptop.

Computer was defective and the screen would not come on. The laptop was purchased 1 month prior. But the geek squad was able to get this sent out and repairs very quickly