Customer Ratings & Reviews

I get my 3 units checked twice a year and the only additional cost is my time and gas money. They check it out in store and clean the drives for me. great value. Usually they are on schedule which is a great benefit when you have to travel 40 miles each way.

I ordered a laptop on Mothers day for my wife The staff was varry helpful on picking the right laptop for her needs.

I was able to get a free replacement laptop on the 3rd anniversary of the warranty. Can't beat that!! I always get extended warranties on my cars as well, and i must say this turned out just fine! For an expensive laptop, this is the way to go.

The return time for my laptop replacement for a broken screen was a bit far out at 3 weeks but I was glad I had it when I accidently dropped my new laptop.

I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.

I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.

I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.

So glad I chose geek squad protection. It really came in handy after about 9 months. Laptop was having issues and geek squad is so easy to deal with. They handled all my issues quickly and got our computer working again quickly. I would recommend it for sure.

Bought protection for a replacement computer after my son broke his first device. I knew accidental damage would like occur, and I'm so glad I have protection this time.

While I have not had to use the geek squad on this purchase I have used them quite a bit in the past and their services are great. The only thing I would change is the appointments as they don't always keep to the schedule.

Awesome service. I arrived quite early for my appt and Caleb handled my issued quickly and effectively and explained everything well to me. Thank you so much!! You rock Caleb!

Always but with all appliances and electronics. Ive had to use it once nad it paid off.

A must have with laptops as with kids at home, there is chance of spilling liquids or dropping the laptop, and accidental damage is covered by Geek Squad.

I have been with Geek Squad in the past and have purchased a 3 year protection plan in the past as well. My last purchase with Geek Squad was actually today (December 31, 2021) and needless to say, it was worth it in the past and still is.

Thank goodness there is extra insurance offered when I bought my laptop. I had a situation that it fell in the floor and cracked the lid and hinge. Because I had insurance geek squad repaired it for free and the process was simple. Customer service was very helpful and I received updates to my email in status. Thank you best buy

I had a spill on my laptop. The warranty fortunately covered the accident and I got my laptop back good as new!

I haven’t had to use this service yet but I feel comfortable knowing that I have this resource. I am in a Paramedic program online and my computer has to work or I can’t do schoolwork and if I get behind, I get dropped from program, so this is a nice insurance for me.

If and when you have purchased an electronic more than $200.00 worth, it would be wise to buy an insurance along with it for at least the 1st year or so. Especially when you're clumsy. Trust Best Buy when they ask you. They have ESP they can sense youre clumsy.

If there is anything I have learned about technology is that you need insurance, this is a great solution for PR.

I bought this laptop for my mom for christmas and she has been using it like crazy for her zoom meetings and uploading documents. It works very fast and she loves that it can fold into a tablet!