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Customer reviews

Rating 4.6 out of 5 stars with 11969 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 11,968 reviews
  • Rated 5 out of 5 stars

    They are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad staff are always so helpful and ready to repair any product issues that I may have. I can depend on great service, never a long wait and can feel assured that the work has been done right. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a new gaming computer as a just in case protection plan. I felt it was reasonable for the amount of preclinical provided. I haven’t had to use the protection plan and hope I never have to. But it does give a sense of security if it is ever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go to Geek Squad whenever I have issues with anything. They are so friendly! Super knowledgeable employees and they walk you through the whole process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to know its there if I need it. I have it ready in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service if you are clumsy or have kids. nb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used every single Geek Squad protection plans for slow speed, or accidental damage. I am so thankful for this service, because my kids are tiny destruction machines. :) Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had chance to use thankfully but I do have a kiddo so I'll probably need it later on. The person who helped me check out was super informative about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protección

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protección garantizada en cualquier momento o circunstancia

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to get an appointment. When I arrive the staff is always helpful a know what they are doing. They alway solve my problems. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last laptop broke down and I definitely regreted not having any safety for it. This time it was different. Protection is great and always up to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad rocks easy to transition to IOS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to IOS MacBook. It was a small challenge but Apple and Best Buy make it so simple. The transition was easy and the geek squad amamzing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful when i made a mistake loading something in my phone instead of computer. They took the time to explain what i did and made me feel that it was ok everyone makes mistakes. These guys really know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best alternative is to buy the warranty and protect the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have the reassurance that geek squad has your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get your three-year protection specially for any mishaps that could happen when you’re gaming. I recommend getting it because all that money you spend and you have a problem or he happens area control you’ll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go wrong with warranty protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very fortunate that my laptops haven't broken down on me. I just bough a new HP Pavilion x360 and it was on the pricier side. Buying this warranty gave me some piece in mind that if something would go wrong or if I spilled coffee on my laptop, I would be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, helped fix my issue quick. Really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I don’t know what exactly I paid for, but I think it might help me. I don’t understand what these guys are supposed to do for me and for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan protects everything in the box. Laptop and cord. They will help you with anything anytime, appointment or not. Very helpful service associates. Really worth it if you plan to use device for an extended period of time doing the same thing (college, job, business, etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience with cust laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extended service is the best, even though you get 2 yrs with total tech. I recommend the 3 yrs . It help me get refunded n get another new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best thing to spend money on! When my Lenovo Yoga died after just 2 years, they replaced it. I bought an HP Envy instead. Worth the money!

    I would recommend this to a friend