Customer Ratings & Reviews

I have used Best Buy Geek service for many years. Every time I have been treated with professional levels of service and my computer problems have been resolved. If you are buying a new computer, I highly recommend that you purchase service from the Geek Squad.

My computer has been having some issues and I'm so happy I purchased the Geek Squad service. While sending a laptop out would take a few weeks too long at this point. I do plan on taking advantage of the service before the three years is up.

Geek squad always had my back. Only had to use them once in the 2 years but it was the easiest experience and they got me back working from home in less than 24 hours.

Works Great, does what we got it for, and my daughter loves it

Good warranty, although no damage has happend! Very good to have.

I would recommend purchasing a protection plan when offered. You never know when issues will arise and it does save you money. I purchased the plan for my laptop and it saved me from having to buy another power cord.

The Geek Squad Protection is a great way to protect your computer!!!

The extended warranty and service offered by Bestbuy has saved me on more than one occasion. If it can’t be fixed, you get a replacement or your money back.

I always get the Best Buy warranty for expensive purchases. They honor what they say they are going to cover and as a matter of fact there have been quite a few instances that I had my products replaced with a NEW product instead of repairs (easier to replace than repair).

This plan helps with accidental breaks and damage to your device

Whenever I need geek squad they're available.. Set up is easy

I don’t know how I got along before purchasing the Total Tech Plan. There is no problem too big or too small for them. They have fixed a faulty computer, initiated a new computer, fuxed our at-home appliances, and given us great advice every time.

Awesome services alway they are always there when you need the help

Geeck squad is a must have when you have such expensive products that you never know when somthing might spill orthey might fall off the couch. Trust me i know. LoL

Amazing customer service! Yonas , you are amazing . Keep doing what you do!

Seguridad y protección garantizada en cualquier momento

I prefer to keep my products protected and this is a good option.

Good protection plan, always keep and be worry free,

So far I haven't had to contact the geek squad yet. I have used the geek squad in the past and they were always proficient and communicated so I could understand.

I am so happy to have the geek squad protection. I cant even tell you how many times I have used this. It is beyond worth it to have this you never know what tech issues you may run into that you will be assistance with.