Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11970 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 11,968 reviews
  • Rated 5 out of 5 stars

    Geeks? Yes please!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The word geek is in the title so everything about it is going to be amazing every single time a submit a claim it's handled promptly and efficiently worth every dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy something that is valuable you have to get protection so you wont have to worry about breaking it and having to buy a new one at the same price again. This is much needed if you know you will have regrets if your device accidentally breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Means Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. We suggest purchasing coverage for your electronics, so you have peace of mind if anything happens to your item.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection plan

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Easy and fair service i will always suggest to get the waranty on anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the warranty!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please but the warranty! Between lightning hitting my house and just stuff stopping working it’s well worth the extra money! Every time something happened Best Buy was good to me and replaced my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper good device, used to play and do work on my College!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free to your gadgets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan for Geek Squad is highly recommended for those who want their electronics worry free. Everytime I bought some pricey electronics like laptop, I always bought this protection plan. Whatever happened to your gadget Greek squad will cover you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the accidental damage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental warranty when it comes to something that is over 500 dollars. Best Buy has replaced many things I have spilled on and various tablets I have broken over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's free when you buy the protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really knew what they were talking about and because I bought the 1 yr protection, when I took my computer to them to be inspected it was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just incase something happens. I got coverage to help me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Student Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son who is in middle school. Very fast startup, easy to use and large sized comfortable keyboard. Touch screen is very responsive. Very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamers are hard on computers. The Geek Squad had managed to salvage several accidents for us. Brought the three-year protection for the hardcore gamer in the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my son an expensive and wanted to get his computer protected since it is for college and this plan seems well worth the money as it provides up to 1400 if his computer is broken and I paid 1900 so that is a great deal to have some of the cost replaced if I need it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a no brainer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This absolutely saved me on my last computer. Almost two years later I dropped a dishwasher on my laptop (Don't ask). It was out of stock and so I got a gift card for the value to replace it and upgraded to the newer version of the laptop. I will always get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek squad, one time they came to my house to help my mom fix her computer and the guy ended up playing a really good game of Halo 3 with me after helping her .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had every question I have asked answered promptly and professionally. When my new dog chewed a part of my cord that I wasn't able to get in your store the agent I spoke to told me exactly where to get it and what to ask for. Well worth the money in my opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open-Box Surface Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to complement a open-box Surface Laptop. Have not had to use this yet, but in the past Best Buy support has swapped out prior laptops after multiple attempts to repair at their original value. So I expect the service to match my prior experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open-Box Surface Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to complement a open-box Surface Laptop. Have not had to use this yet, but in the past Best Buy support has swapped out prior laptops after multiple attempts to repair at their original value. So I expect the service to match my prior experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All worries were erased when I took my computer in. All of my questions were answered And i felt more confident with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read the fine print!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad but use it!! Read up on it and know how it works because they will try and ignore their own rules. A must have for expensive purchases.

    I would recommend this to a friend