Customer Ratings & Reviews

Happy I purchased this because sometimes things happen and it’s unexpected and money can be tight. The protection keeps this from happening.

We always get the protection plan--helps out with things.

So far they have answered all my questions and has helped get this laptop setup for frequent use. I have the 3 year accidental warranty because my daughter is 9 and I know accidents can happen,

Geek Squad has been a lifesaver a couple times already. Well worth the Money!

ALWAYS get the GEEK SQUAD Protection!!! And if you haven't had an interaction with the Geek Squad before I'm here to tell you that they're not really Geeky at all...They're just like you and I but much SMARTER w/ELECTRONICS than us....

Trust me it save you so much money buying the warranty if you don't and the item breaks or something is wrong you be repaying and lossing money.

Thank goodness for this protection plan. My Laptop just stop working and the Geek Squad got it working again and I didn't pay for any of the replacement parts. You never know when you are going to need the plan. So thankful I had it.

I bought this for a kids computer………..a laptop computer, that is. It’s really really nice to know that if the thing breaks or stops working that the repair or replacement will be covered without any hassle. I’ve had good experiences with Best Buy in the past when it comes to this type of protection plan.

I needed a laptop for work reasons so I stopped to Best Buy and bought this great laptop on sale great price and great product

ALways good to have accidental coverage on an expensive gaming laptop!

I like the fact that if something happens to it, it is covered. I have not used it yet, but I am going to renew it.

The agent i dont remember his name he was the GM of the Logan, UT store though. he was so professional, knowledgable, patient, and made the process so smooth and easy.

is the good to have your devices covere, you never know what will happen

Although I just purchased my new laptop I wish I would’ve said yes to buying this for the last one. A friend did something to ruin my last laptop and the warranty had expired just the week before so I had to get a new one and pay for it as my friend of course has zero money and I had no extended service plan.

I love the extended protection offered by Best Buy. I get it every time I buy a laptop. Every time I've had to use it, Geek Squad has been wonderful and repaired every issue. It's paid for itself!

Get the Geek Squad for any and all purchases!! Spend a little extra for more peace of mind!

I always purchase a Geek Squad protection plan for all of the products to buy Best Buy. The Geek Squad is very efficient and timely inEnsuring that my product is serviced as quickly as possible so there's no delays in my daily needs

Great plan to have for your laptop. Didnt have to use it

Within Three weeks my son broke the screen ( accident). A month later the whole system crashed. Geek squad replaced the screen within a week. They had to replace the hard drive and reinstall the system when it crashed, again it was done in a timely manner and best of all I didn't have to pay any extra charges.

Beau, the Geek Squad agent I worked with was EXCELLENT explaining everything every step of the way from transferring files to delivery.