Customer Ratings & Reviews

I love the respect the attention and the patients that they have on Roseville road. Chicago Best Buy one of the best places most calm place. You can shop love the people there.

I have not been required to use the protection plan but enjoy the piece of mind that if my laptop begins having issues Best Buy will repair or replace it in a timely manner.

I can use my computer and not worry about dropping it, spilling on it or traveling with it. Chances are if you buy the two-year accidental plan you'll never need to use it. But if you don't buy it you will have an accident with your computer just plan on it! I've never regretted buying the 2 yr plan and it's renewable!

Just had my first issue with my HP Pavilion. The G button was sticking. Scheduled an appointment for today, went in, employee was prompt, took laptop in back, came back and said he cleaned underneath, there was actually a nail under the button.

Good if needed and always a reassurance if something happens

Computer is working perfectly. I recommend this type if you are a student, and especially a medical student, it’s heavy but works great.

The protection plan is a must have. Never had any issues when needing something fixed.

My kids slept on the screen with this coverage they took my computer in and shipped it off no cost to me and got it fixed and working like new

I needed some help with my screen dying and they fixed the issue

Havnt need it for this product but have in the past and its worth every penny.

[Employee of bestbuy] Previously bought item broke before 4 years, great to have a new plan

Got a Great Deal on the Laptop and since anything can happen i decided to insure it since the price for insurance is a Great Deal as well.

I haven't needed the warranty yet (fortunately!) but it is a nice security backup for my often times clumsy self. Good insurance as getting a laptop worked on these days usually costs more than you would believe. Think costly car repairs on your BMW!

So far, so good. The one time used, the machine had to be returned to the factory for repair. Guess it is what it is.

Geek squad is a nice perk to have. Ive used them in the past. Its extra security for your electronics.

My service was great I dealt with a young lady I cannot remember her name I wish I could and her supervisor geek squad manager they did a great job they help me when I was very upset and was able to D escalate the situation I am thankful for them

Super easy to use and get set up on my device along with being able to use it in the future. Thanks BestBuy!

Good nice customer service very friendly and attentive

Have had too many mishaps with laptops and hope this one isn't as use service as most. Geek squad has always been a good source for my husbands iphone.

Great Laptop had it for almost 2 yrs now it still runs like new