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Customer reviews

Rating 4.6 out of 5 stars with 11972 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 11,972 reviews
  • Rated 5 out of 5 stars

    Glad I have the coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a benefit to have. I recently had to utilize this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to fix electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great protection package, able to cover many issues

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Abundant blessings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add Protection blessings, feel at ease. Great protection for you and your family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my broken laptop without any questions asked when I have a warranty. Easy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it so I’m not sure about it. I a cheapskate so the price is why I gave it 4 stars. Haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental damage Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 3 year accidental damage plan due to granddaughter using the Chromebook for school work and you never know what might happen to electronics. At least with the coverage, you have some help if an accident does happen and damages the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick turnaround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop fell off a table which broke the screen. I took it into the Geek Squad. They sent it out for repair . I got it back in 3 days! Fast turnaround

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought geek squaud protection for refurbished laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection and Peace ofind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our grandsons computer that we bought fir him to use with virtual school. Wanted to make sure that he had a backup in case there was something that went wrong with his machine. Added peace of mind for us, him and the machine too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to deal with geek squad, never had a problem not resolved!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this in my previous laptop and it was a life saver. Turned in my laptop after a year and a half for blue screen issues and it couldn’t be fixed so I ended up getting an upgrade with their junk out process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality i been having this computer for ove 1yr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bundle with a discounted price. Its nice to have a reliable policy that will help repair or troubleshoot because tech is pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very greatful i got the protection warrenty as well. You never know when accidents will happen. It covers malfunction hardware, spills, broken screens, drops and if it gets lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complains on my end!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful, I always buy the protection plans and Best Buy has been great to help me. Never had an issue with them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten many geek squad protection plans from Best Buy. They are always good and if I need, they just provide a new product. Its perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bro!!! Geek Squad is awesomeness! My TV stopped working on episode 6 of a 16 episode k-drama lol and they came and fixed everything. Crisis averted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it provides a variety of protection at a pretty decent value: especially IF I don't have to pay a deductible should anything happen. I don't think it covers loss/theft. and it doesn't cover animal urine ( interesting note in the T&C) I don't have pets but might be important for someone w dogs/cats/nervous hamsters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service if you get mainland support reps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like I received great customer service, attention and knowledge from the representative that assisted me. Don't call during off hours or you might get routed to a call center in the Phillipines. The state-side technicians are worth their weight in gold.

    I would recommend this to a friend