Customer Ratings & Reviews

My son had an issue with his laptop a couple months after I bought it & this purchase was perfect. I took his laptop into the store. The told me what the issue was & sent it off to get fixed. I got it back in the mail shortly after & it worked just fine

Geek Squad coverage has always been highly-recommended with every large Best Buy purchase of mine. I haven't had to put in a claim for this particular coverage (as of yet), but historically they have been very reliable and easy to work with.

This was a gift for my daughter for school work and it works amazing. Haven’t had any problems and if I had any questions geek squad was ready to help

This is a great program. Every time I have had a issue they were either able to fix it or give me my money back for another item!

The protection plan saved me when the warranty on the device expired and it broke suddenly, allowing me to purchase a new one at no cost.

I decided a long time ago that I don't need to know HOW to work on my electronics; just hire a professional. Geek Squad is super convenient and they are always very knowledgeable. The Family Plan is the way to go to get more bang for the buck.

Comforting to know that I have the security and expertise of a knowledgeable team as I am not very familiar with computers. I had an issue and brought my computer to the team and it was addressed quickly and problem fixed immediately.

Hopefully, I’ll never need this but the plan is diverse in its protections, especially for laptops that will be moved around a lot.

Always buy the Geek Squad warranty. Great value for the peace of mind. If Geek Squad can't fix it but something new!

I originally bought this because someone I work with used to work for best buy and swore by it. Used it for a screen repair had it back after about a week. There was a problem with the operating system geek squad worked with me and got me into another computer. Highly recommended it covers everything.

Makes replacing amd coverage easier if something happens

Great plan no question asked if the device needs to be replaced,I hope I'll never have to use it, because I do not want to lose any files on my new laptop.

The agents did everything when I bought my laptop for college. They still take good care of my baby as I progress towards graduation. If you spend all that money investing in your gear, why not invest in the maintenance?

I trust the GSP to repair my devices. I feel their training is very good.

I was able to get my laptop replaced quickly prior to the corona virus situation got worse. I dropped my laptop less than a week after I purchased it and shattered it and I was covered immediately

Always recommend the Geek Squad Protection. It has really been beneficial in some cases with appliances and computers over the years.

Best buy always helped me when I needed to return an item that has protection. No fuss no problems

Great plan for the price since the laptop was 1000.00. And got it for a teenager

The service plan is great since he is a new user. Getting use to carrying it around to use all the time and knowing he has a protect plan is great

This protection is great for his computer. Can’t be too safe and Geek Squad does excellent work