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Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 11,945 reviews
  • Rated 5 out of 5 stars

    PC is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has been perfect. Battery life is amazing too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything that’s included in geek squad………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and support, never had a problem with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowlwdgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mojoico was great! He explained in detail how we could fix our computer without it costing an arm and a leg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helped by store worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust that if I have any problems In The future that that they will help me solve my computer problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cracked the screen on my laptop and took it to The Geek Squad the following day. They shipped it off to Kentucky and it was fixed. The whole process took about 10 days. If you can deal with the wait, it’sa good piece of insurance to have if you do not want to do the repair yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the veal squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , if anything happened to my lap top I can bring it in best buy and the gear squad takes care of the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer instated fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They immediately gave me a new computer when mine came with a virus inside of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always use Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful on the phone, and when I came into the store with an issue they addressed me promptly and is thoroughly as I can imagine anybody could or would. They were knowledgeable friendly and very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, i had one prevously and it was not so great. It would crash everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad solved my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an appointment on line , went to the store and was seen on time and he helped me with my problem which was my fault not the computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guys working here. Every time I stop by Geek Squad desk, team are helpful and cooperative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Accidental Geek Squad Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 6 months I experienced issues with my lap top pc so I brought it in to the Geek Squad. They were able to repair the system free of charge. The repair time was not bad at all.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Yes !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need them!! Can’t recommend them enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me get a great deal for an awesome product. The protection plan was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe , not Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not saying i'm clumsy or that I'm prone to accidents, but, it helps my peace of mind to have protection on my electronics. For a few cents a day, I'm covered for most every type of unfortunate mishap. To me, that's a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was so quick for them to install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use it but so glad to have it as every CS rep and tech at Best Buy make me feel good that they are more than qualified to help and fix my laptop if or when needed, or just walk me through over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KTGeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Gook Sqaud has helped each time I have asked for help after we got off to a very slow start last year when I bought my TV. Getting my TV installed was not easy and it took a number of months to finish the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the Geek Squad. Great value for what they offer. Anytime I buy a new device I add the service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for laptop, never know what could happen to a laptop hardware system or software.

    I would recommend this to a friend