Customer Ratings & Reviews

I’ve always enjoyed the peace of mind the electronic protection Geek squad brings to me and my son.

Comforting to know that I have the security and expertise of a knowledgeable team as I am not very familiar with computers. I had an issue and brought my computer to the team and it was addressed quickly and problem fixed immediately.

I am supper excited about the plan and what all it covers, highly recommend it! A mom with kids or fur babies!!

Geek squad has always taken care of any issues I’ve had with my products purchased through them. Would recommend this service on any major purchase.

My son had an issue with his laptop a couple months after I bought it & this purchase was perfect. I took his laptop into the store. The told me what the issue was & sent it off to get fixed. I got it back in the mail shortly after & it worked just fine

The Geek Squad confirmed the lemon status of a third laptop in 2 weeks. Immensely grateful that they didn't put me through hours and hours over weeks discussion before replacing the laptop under warranty.

I have only had to use the geek squad service a couple of times and they are very helpful, friendly and knowledgeable

I decided a long time ago that I don't need to know HOW to work on my electronics; just hire a professional. Geek Squad is super convenient and they are always very knowledgeable. The Family Plan is the way to go to get more bang for the buck.

Always good to know I have the Geek Squad Protection Plan just in case problems occur. It's worth paying the extra versus taking the chance of something happening and having to buy new versus it being fixed.

The protection plans are always the best thing to get. Has saved me more times then i want to admit.

Great job guys great job guys great job guys great job

The protection price is good for what it's worth and I can rest assured knowing I don't need to worry about accidents.

Happy with the coverage/service in case we need it! Provides peace of mind.

Glad to have the peace of mind, hope I do not have to use it.

Returned a very expensive HP Spectre. Ultra book. Within 48hours the response was a full replacement was needed. They put in an order for a replacement which has to be shipped in as the store was out of stock. definitely take out the extra protection plans. Appreciate the reasonable response time.

I bought this with my computer and it is great it has an easy set up and will definitely help me if anything happens with my computer

I love it. Best Buy def always do the right thing.

Amazing fast and easy I had scratches and like it was really bad for the screen they fixed it up super fast loved it.

This is a must have. Saved my life! Had an accident and they sent it to be fixed with no extra cost. Couldn't be happier.

I was able to get my laptop replaced quickly prior to the corona virus situation got worse. I dropped my laptop less than a week after I purchased it and shattered it and I was covered immediately