Customer Ratings & Reviews

It is a must have, it covers a lot of issues and you don't have to ship it to them.

Very helpful and efficient there when you need them glad to have them

Same as the 2 year but no virus protection. Still great protection.

Excellent service, quick turn around time, will certainly get it again on my next product.

The laptop was delivered two days earlier than originally anticipated, and I had absolutely NO TROUBLE, setting it up - only problem is, I need to be connected to the Internet, to set up AND sign in - but that's why I got myself a laptop to begin with - I shouldn't need to be online, just to sign in to the computer; what we think of as a computer shouldn't require Internet, *just* to sign in! That's my only complaint, other than I was expecting a reversible touch screen laptop, and got a beautiful, non-reversible laptop, that is not the touchscreen I had expected.

I love love love geek squad. I was skeptical at first but I purchased it anyway and of course the time came where I needed it and it the process was so easy! Thank you for providing such a great product and service.

Have not used service yet, the person at the store said just bring it in if I have any problems.

I had to bring in my Daughter's laptop for a small repair and the associate that helped me was very nice and helpful. The manager was called over to help me out as well and performed the repair and got it done quick. I was very pleased with my experience with the Geek Squad.

Glad i got it but i have not had to use it yet hope i want need to

Very good service to add to items for that added security!

Geek squad service has to be one of the best out there. They provide literal hassle free service with any of your items. I have been using it for over 8 years and have not encountered any issues when it comes to fixing laptops, cameras, phones and headphones.

With having kids around, this is cheap insurance and peace of mind.

Very functional and very good quality, I highly recommend it.

Got this protection plan for my laptop but did not end up needinf it but better safe than sorry.

Well worth the cost for the protection that you get from it.

Called a few times and received easy to understand the instructions that I received

Great purchase will search for similar in the future

It's very effective to have on hand. Not just for prevention but if you have a malfunction or question even about how to properly use a device. It's helped me so far. We got it as a protection just because and so far it's been good.

Just Right i needed a new laptop lightweight thin and easy to carry around

I havent needed to use this product yet but the peace of mind knowing that I have it is irreplaceable.