Customer Ratings & Reviews

Thankfully this extra warranty was/is available for Chromebooks & laptops for children who are doing their schoolwork from home occasionally & won’t have to bring a school Chromebook home (too small, responsible for replacing if broken, etc). Accidental damage protection is a must for anything I order due to multiple children fighting over everything & ADHD senses ending up breaking too many things. Luckily this covers accidental damage & spills!

Thank you so much Geek Squad for the support. And everything you have done so far. For this computer, I highly appreciate it. I will be using you guys again. And I will be renewing my Geek Squad.

Haven’t had to use it yet, but worth it for those just in case moments

I like the security of having a warranty and recommend for all electronics

The longer warranty’s always are the best to me and works the best

Love the laptop. Love the touch screen. I keep forgetting it has it. If you purchase this you will not be disappointed.

I am so glad I chose this laptop. Not only because it is portable, its speed is incredible. I use it for school and I do a lot of downloads and heavy assignments.

Staff was amazing with there recommendations for my new laptop

Funny how you wish you don't have to use this, and usually don't need it, but when you do? Suddenly it's a great value. Anyway. Glad I bought it, but I hope I don't need it.

Needed help with my computer and the staff was quick and reliable

My service was very very amazing. They did everything they could to help

I find this service to be a life saver everytime I get in a jam. Mostly use the online service to solve my problems. I have not found them unable to help me. The only problem is when I try to use the store now that we have Covid-19 issues. No it is not cheap but it keeps me from running to some store and leaving the computer to be picked up later. So I am keeping it in place unless I reduce myself to one new computer under warrenty and if I buy it at Best Buy at Christmas I get free Geek Squad service, or that is what it was two years ago.

I love this protection plan I have on my HP Chromebook and it was not expensive

Excellent service Juan. Absolute best! This is the best costumer service I have ever had.

Geek squad is the best, both at the store and home visit. When my issue could not be resolved at the store, they did an in-home visit and resolved the issue in less than an hour. So grateful I got this protection! They don't mind how many times you reach out for their assistance they are always glad to help.

I bought this to go with my computer because I want extra protection in case something happens

We service was fine. Laptop was sent out took a couple of weeks to repair.

I've needed the GeekSquad protection plan twice for two high-value items. It was a lifesaver to have as I was refunded via a gift card and was able to replace both items. The process was smooth, quick and the technicians were incredibly helpful!

I'm extremely pleased with my purchase, I've always liked Best Buy

Protection at my fingertips, Geek Squad assisted with "set up", very professional and kind.