Customer Ratings & Reviews

I actually had to use my coverage on my old laptop and they couldn’t fix it. They gave me full credit for the laptop which covered a brand newer and better version of the one I have. Very happy

I love geek squad whenever my laptop has a problem they fix it in no time!

It always good to get protection and when it is at a affordable price its even better.

I try to buy protection plan with all my purchases. It has always worked out for me when I have problems. It's worh the monies.

The team was really friendly and very knowledgeable and able to support me bu identifying the problem with my computer

I get protection on all my purchases with Best Buy just in case

Must have a all purchases. I am never had to use it. But i'm glad to know it's there if I need it

Great deal just in case! I don’t know technology at all so help is always need for me! Thank god for geek squad!

Accidents happen…hoping not, but this is a great price for three years of accident coverage.

My aunt had it and used it all the time so I know if something happens I’ll be happy with it

Lo eh usado en distintos aparatos y me resuelven pronto, la recomiendo

I have used Geek Squad protection with all my products. They are reliable and very knowledgeable.

This laptop is one of the best one’s I have bought. Its smooth, quite and love the battery.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

I always buy the protection plan. It saved me multiple times in the past. Highly recommend

I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.

I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.

I'm giving this a five star review so far, and I'm hoping I never have to change it. I'm hoping it was an unnecessary purchase. Just like all insurance policies - you hope you never need to use them, and if you do, you hope they do a good job.

Geek squad customer service is outstanding I always well knowledgeable and always ready to help