Customer Ratings & Reviews

Got a have it with a PC purchase most of the time they have problems at least once!

This is perfect for me since I'm very clumsy and this will be handy just in case.

You should always have protection for your electronics especially laptops and computers. This was purchased for my daughter's laptop nice to have the backup.

I have use the protection yet but I think is the best way to have just in case

Not had to deal with them yet but they seem good__

Geek squad is there with you every step of the way

Haven’t had to use yet but hope they are there when need them.

The agent did great job and explained everything n helped me to get the insurance needed He was so helpful

Happy with my purchase perfect for my work needs..

We are assured of excellent service with the Geek Squad. We got this extra coverage for our son to ensure that his school laptop will be in great shape.

I would not buy a computer with out the protection of the squad

I did not need to use Geek Squad during the first year of having my computer. It is nice knowing if you need help you have someone to reach out to to help you though for free.

I think Geek Squad is GREAT! I usually get some type of protection plan through them when I purchase a new item. Things are not built like they use to be.

Great Add on! Thanks! Excellent!!! Extraordinary options.

Always get geek squad they will fix anything they are great

very much needed, always be safe than sorry. a year or two is the max I would recommend to get

I have never had an issue when having to replace a defective product under this plan. Best Buy is awesome about standing behind their products that they sell and making sure their customers leave the store completely satisified.

So far haven't had to use this service but great to know I have it available to me. But TBH I hope I never have to use this service, it means everything is going well so yaigh.

I have saved so much money by spending just a little more on the protection plan. It is always worth it and the Geek Squad is great about making sure that everything is taken care of.

I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service