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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11994 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 11,994 reviews
  • Rated 5 out of 5 stars

    Now spill proof

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course I have to buy the warranty no one is perfect yep I spilled things all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price paid I think is worth it, better to have it and not need it than need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase warranty always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase warranty everytime as it has been a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there to answer any of my questions. Love that they are always available!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes in handy in case of any unwanted problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad corrected the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced a problem downloading the security software. I called the help line number and I was scheduled a in store appointment. The tech corrected my problem and help me complete the process. I am very satisfied with the service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    save my but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan saved me over $1000 because my dog nocked it of the table the geeks where so kind and i expect to get it back soon really grateful for quality service as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes it easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to utilize the 1 year Geek Squad protection yet but I have known others to use it in the past and it’s a must when buying electronics, I feel anyway!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applied Warranty to Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained in depth about the warranty and helped me not worry about future issues with device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can always count on Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get geek squad, they are professional and know what they are doing and they get everything done in a timely matter. It's definitely worth your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I must have a few by electrical equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty is a Best Buy are the best if something happens you’re bringing in any issue you a brand new one no questions asked I purchased this on all my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is the Best at BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad- this service offered by Best Buy to their customers is worth it. When accidents happen a great teammate helps to fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and color. Just take size into consideration when buying a laptop bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for any unforseen incidents. I havent't personally had to use it yet but I know people who have and I've heard nothing but positive feedback about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra money that costs for geek protection is worth the money. If you don’t know how to fix issues with software or viruses geek squad is my go-to for fixing my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didnt use protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downside, 1 year protection is kind of expensive , have not had to use it but the 1 year mark past so, waisted $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get geek squad protection for new computers. It always comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go home without one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy a laptop from Best Buy with out one. I've more than saved the cost of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It can trust service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection, when they responsible to product with this program , it make me comfortable to use new computer. That's why I like buy product at BestBuy.

    I would recommend this to a friend