Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11952 reviews
(11,952 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so grateful to have gotten the protection plan. I have broken a laptop and gotten one back
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for geek squad. I had to call them once and they were very helpful.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used this and hopefully will not have too but want to make sure if there are any issues i am covered. in the past it has come in handy and saved me.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection is important
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this protection for my college students new computer want to make sure it’s covered for the duration of his education smart money spent
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best warranty plan I've had. They live up to their name.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You never know when you are going to need it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad at the store and at the factory were very responsive keep us informed of the inspection and work on our laptop. At the end, a decision was made to replace the laptop.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have for business purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this plan with a new laptop purchased for work. I have not filed any claim on the plan and hopefully never have to do that. Bit it’s a peace of mind knowing I’m covered.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have. Hope I never have to use it! Give me a pleasant peace of mind.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend almost always getting the Geek Squad protection. They are so much easier to work with than the actual warranty through the company you are buying through.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A plus to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have just in case something happens that falls just out of regular warranty coverage.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was outstanding! I haven't had any issues yet with my laptop but they were very helpful with listing all the things they would be able to fix/support if need be.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s n important services that can give you security
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Pc repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service and helped me with my computer problems quickly
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad 2yr Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 2-Year Accidental Geek Squad Protection is a great investment
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the replacement plan and warranty. If I have ever had anything wrong they have been more than accommodating and helpful. If they couldn't fix the issue with my purchase. It was replaced with a new one.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Definitely a Service worth Getting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with my cloud drive shortly after I purchased my new laptop and the smart, courteous, and nice staff at Geek Squad. I have peace of mind that I purchased this service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the instructions to open the package and I didn't cut myself
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Spendy but has paid off.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't buy computers or tech gear anywhere else because of this protection plan. I do think it's expensive and overpriced. I have used it for repairs and have met with varying success on them actually fixing my stuff. I've had laptops sent out & replaced. My dslr camera was shot and after 3 repair visits, still doesn't work. They do give up a bit too easily on fixing some stuff which is annoying. I'd almost prefer they just replace stuff now but that gets complicated with computers. I do think a service plan is a must for new tech with kids around but I wouldn't say this is the best plan out there, they fail at getting stuff fixed sometimes. Be prepared to hold your ground & wait a lot. Pay attn to when it expires. I tend to get 2-3 yr plans if I can afford it, 1 yr just doesn't cut it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Suad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it due to any electronic if they stop working or something does not seem right.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
When needed theyll be there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition just in case. Life happens all the time and this is a (just in case) buy!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
