Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11839 reviews
(11,839 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
good option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it but I am glad it is available
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
New Jersey Guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say? I buy everything at Best Buy for the support and product coverage! It has paid off on more than one occasion!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for any appliance purchases and electronics Highly recommended!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet. Let’s see how my warranty goes
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used the warranty for my nieces TV and it went out. I had no problems getting a new one.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad - Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Teenagers are hard on computers. The Geek Squad had managed to salvage several accidents for us.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad computer coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giving it 3 stars because we haven’t had to use it yet, so I will update if anything changes!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Safety measure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the protection on my computer to make sure i did not make the same mistake in college without it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Horrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent at North Fayette Pittsburgh was not knowledgeable at all. Took my laptop andcsent to service center when laptop was still under manufacturer warranty. Now they want to charge for the service. Have bern trying to contact Geek Squad manager for over a month. Left voicemail, 2 messages, and an email. Still no response.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Accidental Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the Accidental Geek Squad Protection for my electronic devices. They even cover power surges.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for 2 laptops. Definitely makes me feel more protected. The GeekSquad team at 2 locations have done great work.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cynthia was the best at explaining the Protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased it but best investment for any Best Buy products. Geek squad is always helpful whenever I’ve had a question or use them.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have for your electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have for your electronics. Peace of mind that it will be fixed or replaced if life happens (you, the kids, or the pets).
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helped replace my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful with my first broken computer that was sent to me.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Greek Squad service team is efficient and they take the time to explain what can or cannot be done with your device.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
highly recommend geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We put geek squad on all our purchases. Have received help both on phone and in store. Friendly and helpful.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad are very helpful, courteous & accomadating.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usually do not purchase this stuff but felt with a little information from the staff it would be worth the investment.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having peace of mind knowing if something goes wrong with my computer, I have the Geek Squad to help me.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hoping not to need this, but better to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a necessary purchase with the Chromebook we bought for the remote learning experience of our daughter.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
