Customer Ratings & Reviews

Got it haven't needed to use it yet. Peace of mind purchase.

The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.

Don't know yet, but other plans I have bought have been honored. I like how they keep track so I don't have to.

I always get the warranty with electronics. I’ve been burned not getting them

I was so happy I had this after my puppy knocked down my laptop from my desk and damaged it.

Bought this to add extended warranty to recently purchased Dell laptop.

This came in handy!! The guy that helped me at the Summerlin, NV location was phenomenal!!

I absolutely love this product Best Buy is the greatest electronic retailer!

A one time fee to have you and your product covered? This is a no brainer. Fantastic coverage at a reasonable price.

Excellent services, fast and easy! God bless you! The computer is better now Thankyou very much!

Great experience. I recommend you get their help when needed. Thanks Sebastian!

They help me setup my Acer Nitro 5 gaming laptop because I’m computer illiterate lol

We made an appointment to take our new laptop and tower in for Geek squad to do the set up. When I received a call that it was ready I asked the gentleman on the phone if we would be instructed on how to use it when we picked it up. When my wife arrived she was told that due to Covid they would not be able to help her. But the service was at no charge

Had the squad set it up in the store and to come to the house and finish setting it up.

My rift s was replaced with a quest 2 256 gb under the plan. The plan is awesome

I have my thing insured by best buy and the geek squad team are nogliable about your problems .

Haven't had to use yet. Hope I don't have to but good to know that we have it.

I am so glad I added protection to my product. Life Saver!!

Geek Squad is a definite must. Items are easy to take in to Best Buy and you receive notifications as item is being repaired.

Always get the insurance! You never know! And it’s better to have it!