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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 11,948 reviews
  • Rated 5 out of 5 stars

    You can't beat the best warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is the only option to go with. I always buy the warranty and when u need to use it it's great customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bought 3 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my son will have his computer at college. I thought it was expensive tho

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Kelly. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always takes care of my products. No one better on the planet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong buying insurance for your investment on your gadgets in case they stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong buying insurance for your investment on your gadgets in case they stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great support from the Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team helped me through replacement of both devices....laptop and ipad...thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good item for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty always a must when buying electronics. It saves you in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just add it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U should at least get the hardware protection. These guys are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the insurance for all my equipment, geek squad is amazing and always helping me. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this plan when buying tech devices - knowing we’re covered is a great feeling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a decent price. So glad they offer ths for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always put insurance on your equipment Best Buy have the best must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used hopefully don’t have to but if I do then I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Are quick about fixing stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for anything you purchase!! Highly Recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beneficial to purchase geek squad protection for the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy after my little cousin dropped my labtop. Im glad I got the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2yearprotectionplan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan gives us peace of mind knowing our lap top will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product add on. Geeks take care of all my tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice being able to know that if something happens it’s protected for three years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are extremely helpful resolving any iss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get especially when kids are using the electronics at home .

    I would recommend this to a friend