Customer Ratings & Reviews

This again is great to have for any products bought through Best Buy well worth the money

haven't had to use this purchased it for daughters laptop so when she is at college and has a problems she could go get it taken care of

Definitely a must have for my new technology. Geek squad is what I love most about Best Buy

I absolutely love this. It's very easy to get it fixed and it is very fast.

Get connected to all the devices easily and easy to use.

The coverage is good to keep your products covered worry free.

Dont ask, just buy for your piece of mind. Staff is knowledgeable and friendly.

Yep control for protecting my computer is great. Just call ahead for the appointment

Hopefully worth getting, for some peace of mind, in my opinion

I love how I can use this for multiple products I have that arnt under warranty. Already saved myself 40$ with it.

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

Love this! Great buy would buy again! Would refer for a buy for sure!

Love this! Great buy would buy again! Would refer for a buy for sure!

Love the peace of mind with the Geek Squad, and very easy to access the service.

I have gotten there service before and they have been super nice and fixed my issues

Bought this for a decent price. Always good to have.

I always buy the Geek squad services they very good at it and very professional.

I always buy the Geek squad services they very good at it and very professional.

I always buy the Geek squad services they very good at it and very professional.

A must have with all the issues computers can have, just a good investment.