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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11949 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 398 Showing 7,941-7,960 of 11,949 reviews
  • Rated 5 out of 5 stars

    Geek install the program quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great they can help out with any details that could happen to my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection when buying anything, And hassle free returns or exchanges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection when buying anything, And hassle free returns or exchanges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad warranty is a great service and can save you a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we will not need this but a must have for a child's computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost, it was almost impossible to turn down this option. Fortunately, I have not had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protectionisimportant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have too much protection. Its worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected for good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it because we have e a 2 year old that could do some damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for your family and friends electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. This has helped me so many times in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great when you buy electronic from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having the Pro's at my beck and call!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't own a computer w/o this service and it's a fab add on for all expertise levels!!! GET IT TODAY!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is definitely worth the money and the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the support! I've already called and they were so quick to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily fixed my issue. And didn’t have to wait long at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta add Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to add this. Have used numerous times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted at the right price. Exactly what I wanted at the right price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love to have this accidental plan protection , worry less to have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t skip the support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many skip the support but it is so helpful! Geek Squad helps with everything from setup to errors!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the protection plan ($179) but shouldn’t have. When my covered laptop broke, I turned it into geek squad for repairs only for them to charge me an additional $49 to tell me they couldn’t fix it! They did give me a giftcard for the value of the laptop but between the planner and repair fee that cost me almost the same amount, so it was pretty much a wash. I am very disappointed and feel lied to about what the protection plan covers.

    No, I would not recommend this to a friend