Customer Ratings & Reviews

The biggest feature about 2-Year Accidental Geek Squad Protection is having peace of mind on being able to get my laptop fixed, repaired, or replaced if I have any problems. Geek Squad Protection has followed through on their committment in the past. Here's to the future.

I haven't had to use, but am confident that if needed, it will have been worth it.

I will never buy a laptop without this protection plan. Has saved me many $ on repairs since laptops are not as durable as in the pas.

The agents helped me troubleshoot and take care of updates

Always helps when I have a problem I can’t figure out. Super friendly and always fast and helpful

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

They are very professional and courteous. They work fast and are punctual.

I’ve gotten his protection on several computers in the past and it’s always been well worth the money over a period of time you’re going to have an issue and it’s nice to have it already covered by Best Buy.

The Best Decision you can take when you buy an electronic is Add this Protection. Never had issues with this service, they are very pleasant to help you and replace your purchase with a new device if they can't fixed. A+

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

Perfect to have for accidents! I feel so much better knowing I have geek squad to help in any emergencies.

Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

Excellent service, very useful, very quick and easy to resolve problems

Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!

Geek Squad protection is fantastic, always have great support from geek squad and get my products repaired or replaced through them. They always work with you and I’m a clumsy person always breaking tech.

I had to use protection plan and I was pleasantly surprised how quick the team worked to either get me a replacement or credit me so I could pick out a replacement. It was a quick swap out for a new one/replacement.

Worth every penny! I would recommend highly protection through Best Buy. You may never need it, but sometimes things happen and it is there waiting for you. I speak from experience.

I have already used this product. I purchased it because my 9 year old son is well a 9 year old boy and prone to dropping or spilling stuff on his electronics. This is definately worth the purchase.

The agent helped me set up my HP laptop with my copy machine wireless. Before I was using the USB cord know all I do is turn on the copy machine and click print from the HP Laptop.