Customer Ratings & Reviews

I always love to have protection on my devices and this is a good deal

I buy geek squad protection with every purchase. I would never buy an electronic without it.

I haven't used this service yet and am confused about what it covers. I thought it would also help me get consultation and troubleshooting from the Geek Squad, but now I think that service is extra. All their coverages are very confusing to me and not as easy to access answers to as I thought. I gave it a "Good" because the price for the coverage of the computer itself seems reasonable compared to the other computer chain I just shopped at and returned the computer to.

“Expert help, fast service—Geek Squad is unbeatable!”

It’s very easy to setup an appointment with GeekSquad. I’ve had to use them twice for a broken screen and broken usb port on a laptop.

Great Laptop had it for almost 2 yrs now it still runs like new

So far, so good. This Lenovo IdeaPad is lightweight and serves my needs,

I have used the Geek Squad many times and they have always been nice and fix my products good.

Two year protection is worth buying. If you travel with your laptop you never know when it is going to cause problems. A small biz person has to rely on their laptop. This is the third Surface I have owned.

Never had an issue the geek squad couldn't solve for me!

Helped out with the repair of my Chromebook Was able to get repaired with no problems at all Great service and would purchase again

Amazing service from everyone in the Geek Squad, to helping me figure out what laptop i needed for school, to getting a protection plan to better serve my needs.

Bought geek squaud protection for refurbished laptop.

When i had an issue they took care of me, no problem. The computer came back damaged and then they took care of it again.

Have only had one issue that I needed Geek Squad's help for, an unfortunate intersection between a power surge and my computer updating to Windows 11. We definitely all thought the computer was fried! Geek Squad helped me get the computer up and running. I'm hoping that together we can keep it running another year!

I purchased the accidental protection for my ASUS Chromebook due to having little ones in my home. However, I am hoping I don't have to use it.

Attentive, helpful and gave great explanation as to what my problem was with my laptop

We've purchased these plans for a couple of laptops (used for kid's college). Also, for some home appliances. The plans are well worth it. Our local Geek Squad reps have been pretty responsive any time we've had issues. It seems stuff doesn't hold up as well as it used to, so we've gotten our money's worth from these plans.

1-Year Accidental Geek Squad Protection Who wouldn't want protection on such a great laptop. Only makes sense to buy it.

Never an issue, knowledgeable and friendly. Easy appointments and great service.