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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 11,788 reviews
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute ease and professional service. Never worry about your electronics with the geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this along with the laptop. We are thankful to be able to give the gift of peace of mind along with the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have geek squad protection on all of our electronics. My wife's laptop stopped working when some water got in it in the kitchen. The geeks fixed it. We had a lightning strike that burned out the hdmi port on our TV (don't know why that happened). The Geeks fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It paid for itself for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get a free replacement laptop on the 3rd anniversary of the warranty. Can't beat that!! I always get extended warranties on my cars as well, and i must say this turned out just fine! For an expensive laptop, this is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do you purchase peace of mind; Geek Squad Accidental Protection. I have purchased several computers from Best Buy and unless it is something cheap and disposable I always get the added protection. I've had to use it a couple of times in the past and it has really paid off when I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten many geek squad protection plans from Best Buy. They are always good and if I need, they just provide a new product. Its perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protections because you never know how long things will last these days. and accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful when i made a mistake loading something in my phone instead of computer. They took the time to explain what i did and made me feel that it was ok everyone makes mistakes. These guys really know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-year computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I’ll never need this but the plan is diverse in its protections, especially for laptops that will be moved around a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement laptop came in quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on! Definitely a must have when your laptop gets delivered to the wrong address!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to help. If there has ever been an issue in the past, I have had good experiences getting the help I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must. It covers my device from accidentals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think about it...just get it. You may not need it. Hope you don't, But if you do... Plus, Best Buy will give you your original purchase price as credit towards something else if you change your mind a couple months down the road. Amazing! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need them you found them. Quick answer and right away refund or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has done amazing with past purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them yet for my recent purchase, however for pst purchases they have been great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year geek squad protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my wife a new lap top and there was no way I wasn't going to get a protection plan. This is a must have. There are so many ways to damage a lap top and if you have grandkids running around the house than you already know... I would recommend this to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't review as I have not had to use this since purchasing laptop. Previous experience with Geek Squad was positive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this warranty just in case I need it and it looks like I need to have my microphone checked out so I'll be heading over this weekend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection’s a Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the low price paid for the laptop, protection coverage came as a no brainer. Giving Mom the peace of mind needed to utilize her new device without concerns of damages for 12 months was reasonably priced and worth securing.

    I would recommend this to a friend