Customer Ratings & Reviews

Im very greatful i got the protection warrenty as well. You never know when accidents will happen. It covers malfunction hardware, spills, broken screens, drops and if it gets lost.

Geek squad is amazing they go above and beyond for their people.. love there services

We did not need to use these services for this product, but I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.

Sales clerk Recommended this extra coverage . I feel good to know I have this

The service plan is great since he is a new user. Getting use to carrying it around to use all the time and knowing he has a protect plan is great

Have always had excellent service when needed. Much easier tonuse geek squad then any other protection plan out there

Great plan no question asked if the device needs to be replaced,I hope I'll never have to use it, because I do not want to lose any files on my new laptop.

Always happy customer when having to use this back up.

Really helps knowing if some accident happens and it breaks you are taken care of! Don’t have to go spend a lot of money on a new one

My 11 year old grandson loves this computer. It is his first and he enjoys it. It does everything he needs it to do for school.

This definitely came in handy!! Geek Squad helped me assess the damage of my device and send it out for repair. 0n 10/04/22, a young man, Nathan, provided EXCEPTIONAL customer service.

I like that it provides a variety of protection at a pretty decent value: especially IF I don't have to pay a deductible should anything happen. I don't think it covers loss/theft. and it doesn't cover animal urine ( interesting note in the T&C) I don't have pets but might be important for someone w dogs/cats/nervous hamsters.

Best purchase made on any item I purchase at Best Buy where it is offered. Peace of mind is worth every penny.

It's great to know that I have Geek Squad protection, they are reliable and excellent at what they do. Was definitely worth getting this 2 year warranty because I know they have my back for any product I purchase with warranty.

Every time on go in to speak with someone at geek squad they are always very helpful and always now what to do. Great Service

Felt like I received great customer service, attention and knowledge from the representative that assisted me. Don't call during off hours or you might get routed to a call center in the Phillipines. The state-side technicians are worth their weight in gold.

I purchased a laptop for my granddaughter that's 7 years old purchased the protection warranty Laptop screen cracked Geek squad replaced it with a new one

They have been wonderful. Everytime I take something in a computer, laptop, or printer. Very knowledgeable.

I always purchase the protections because you never know how long things will last these days. and accidents happen

This has helped me when my other computer gave out so purchased it for this one again