Customer Ratings & Reviews

Awesome I usually never buy because I'm usually careful with my stuff but it did come in handy when the screen broke

Geek squad did a data transfer. But forgot to put in my SIM card from my old phone into my new phone. So I had to make another trip back into the store.

Great service! Quick expertise. Never had any issues.

1 year accidental or multiple year accidental protection is a most for smaller appliances like headphones, chargers, etc. I unfortunately ruined some good skullcandy headphones accidentally and got it covered within that first year.

Its always good to get one ,you don't have to worry about replacement, they will make sure you get your product with no problem its fast with no problem, there on point ,I get one with everything i buy

My son wanted a laptop for his birthday and i bought this one. He loves and I love it. I especially love that I use parental locks on it and through Microsoft. Great laptop.

It was super easy to fix my computer situation at first they tried to save my actual computer but once they realized that wasn't an option I relatively easy was able to just repurchase the same naked model I owned for it was in stock

Went in with a problematic computer and the guys fixed right up for me

Love everything that’s included in geek squad………….

Always there when you need them!! Can’t recommend them enough

I was having an issue with my laptops audio while playing youtube but now everything is running smooth!

Thay have treated me with an enthusiastic sense of customer satisfaction. All my problems have been resolved in record time.

Ahhhhh geek squad is my good too! I love this added protection and Best Buy’s service is unmatched when it comes to customer service. I will say sometimes repairs take a little bit but at least I know it’s covered.

3 years Geek Squad Protection plan is so worth it! It's the only way to go when buying tech products and applications. This is what keeps us coming back to Best Buy!!!

Always get the Geek Squad Protection. They are always helpful with any products I have gotten with this protection

I have previously used this service and it is one of the best ones out there. Anytime you have a problem you can either go to a store or online and get replacement very easily. With kids it's an absolute must.

This protection is worth the money and the geek squad are always willing to help problem shoot or offer advice on helping to solve a problem and fully find some sort of solution. I recommend purchasing it to protect your product

The agent helped me with a driver problem with connecting my new computer to my old printer. Also helped with an update that did not download correctly. Agent did not talk down to me, was very professional and courteous.

Glad I bought this 2 year insurance cus you just never know if I will need it later down the road!

this has always been our saving grace to our electronics which is why we buy all from best buy