Customer Ratings & Reviews

Would rather have protection, then have an accident happen and not be covered.

Outstanding customer service!! Service rep walked me easily through the computer malware issues. Resolved!!

Peace of mind when you think about it, you are not going to stress if something happens to your purchase.

Representatives were very knowledgeable and helpful - walked me thru my options and were pleasant to work with

Geek Squad service is great! Efficient, professional team!

Great use for a high school teen Has durability to it as well. My kid loves leaving it in random places. Uses for high school, games, and movies. No complaints

It’s a good lap top as a beginner laptop. It allows my daughter to play Roblox, watchYouTube videos, and complete school work. For a cheaper laptop it works well.

Haven’t used it yet but just knowing that if anything were to happen it would be covered is nice to know

Just got the laptop for my child for Christmas this year so it’s good to have that plan when purchase

I needed the protection for my grandson. I don’t trust the internet.

It's very effective to have on hand. Not just for prevention but if you have a malfunction or question even about how to properly use a device. It's helped me so far. We got it as a protection just because and so far it's been good.

Great...store reps all made sure I was comfortable with my purchase

Have not yet used! But gives great piece of mind!!

I think this is from from years ago. But they did help

Have a geek maintenance for my I pad and thank goodness I have not had to use it but I have had them in the past and were very welcoming

I buy Best Buy geek squad, accidental damage protection plans for almost all of my electronics. They have come in handy quite a few times, and the customer service is always top-notch.

I have used the service for my laptop screen cracked hinges a couple of time with $0 payments

I didn't even know we payed the coverage!! We lost the airpods less than 2 weeks of purchasing and my son just jumped into the pool after he graduated with his Iphone . So I hope n pray resolving these issues are easy peezy

I love having the Geek Squad help me when I need it. They are all so friendly.

happy to have the protection on my new system. Thank you