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Customer reviews

Rating 4.6 out of 5 stars with 11894 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 11,894 reviews
  • Rated 5 out of 5 stars

    Rather Have Protection - Safety First

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rather have protection, then have an accident happen and not be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service!! Service rep walked me easily through the computer malware issues. Resolved!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you think about it, you are not going to stress if something happens to your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representatives were very knowledgeable and helpful - walked me thru my options and were pleasant to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is great! Efficient, professional team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teen Approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use for a high school teen Has durability to it as well. My kid loves leaving it in random places. Uses for high school, games, and movies. No complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap Lap Good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good lap top as a beginner laptop. It allows my daughter to play Roblox, watchYouTube videos, and complete school work. For a cheaper laptop it works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but just knowing that if anything were to happen it would be covered is nice to know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the laptop for my child for Christmas this year so it’s good to have that plan when purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the protection for my grandson. I don’t trust the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very effective to have on hand. Not just for prevention but if you have a malfunction or question even about how to properly use a device. It's helped me so far. We got it as a protection just because and so far it's been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squafd installed applicable software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great...store reps all made sure I was comfortable with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet used! But gives great piece of mind!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    long ago

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is from from years ago. But they did help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I pad Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a geek maintenance for my I pad and thank goodness I have not had to use it but I have had them in the past and were very welcoming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and provide provides peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Best Buy geek squad, accidental damage protection plans for almost all of my electronics. They have come in handy quite a few times, and the customer service is always top-notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every Penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the service for my laptop screen cracked hinges a couple of time with $0 payments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ahhhh where's my brain and sanity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even know we payed the coverage!! We lost the airpods less than 2 weeks of purchasing and my son just jumped into the pool after he graduated with his Iphone . So I hope n pray resolving these issues are easy peezy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea! GEEK SQUAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Geek Squad help me when I need it. They are all so friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Lap top protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy to have the protection on my new system. Thank you

    I would recommend this to a friend