Customer Ratings & Reviews

Geek Squad is always down to help and assist with any problem great job guys.

I havent broke my computer yet so that’s good, but the service is nice to have

This is my first Geek Squad protection purchase, and it's more practical than purchasing similar plans through the manufacturers by far. My family has bought Geek Squad protection for their laptops for years and swear by it.

If your buying a laptop and spending a lot of money on it then it’s crazy not to get a Best Buy warranty. It’s breaks and they fix or replace for $0.

A relief to have this as a back up for the first year.

Very knowledgeable GEEKS, I say that with meaning. This Crew can make a determination & answer your questions while you wait.

Like that they will explain things for you to understand

I've never had to use it, but I know that Geek Squad has done a good job for me in the past on most things, and I am confident that they well on this product as well.

Useful thing to have since I have purchased a very expensive laptop that I use for work purposes. I don't have to worry about any accidental damage with this service.

Got this just in case I need it. I have not had to use it yet.

I have yet to use the warranty on but will if the mouse does not stop moving on its own.

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Works awesome love that changes into a tablet. Would highly recommend.

The protection plan and Geek Squad access is a necessity for any high cost product. Geeks are honest and will let you know if an item can be repaired or should be replaced.

Good service offered by the geek squad representative, though helpline service can be improved

Always good to have this protection...just in case. Laptops tend to have more accidents since they are carried around all over. Feel more secure with this protection.

Haven't needed to use it yet. Only called in once to see about a price match on the laptop which they took care of right away. Only problem I've had is when you call in your on hold forever before you finally get to talk with someone.

Extended warranty is well worth the purchase. Saved me the entire cost of a dropped computer. Good for piece of mind if you can afford the small additional amount.

care free protection!!!! i will always buy best buy protection plans. It is very useful and worry free to have my stuff on vacation and other travel

Puts me at a peaceful mind to know help is just a simple call away.