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Customer reviews

Rating 4.6 out of 5 stars with 11804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 11,804 reviews
  • Rated 5 out of 5 stars

    Dr. Bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service contract is worth the cost. I had a problem with another item purchase and it was handled without any problems. This is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We currently purchased a Lap-top at best buy and are very happy with it, And let me tell you I bought a one year Geek Squad plan for it and i have peace of mind for a small price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried several, but liked this one overall. Quality and price can’t be beat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever free maintenance on the computer for an entire year. You can’t beat this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have not had to use the Geek Squad Services yet as I have only had this laptop for 2 months, I am very glad I have this protection service available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased this protection with my laptop. The motherboard crashed by GeekSquad was able to fix for no additional cost….and quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have teenagers, or accident prone, this is a MUST HAVE!! They have always done good work! Cheaper than replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is totally worth it! Especially if you buy appliances from BB they are covered as well. Stuff gets fixed for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help with a computer issue I was having with my PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful with my laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always impressed with Geek Squad. Definitely worth having. Repairs cost too much without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suppot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to travel to Florida and computer had a problem. I was able to go to nest buy and they were able to help resolve problem. Kudos. Love the service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The peace of mind is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got protection for my most recent laptop. Hoping to never need to use it, but if I do Geek Squad is usually pretty solid. I would recommend getting at least the one year protection for anything over $250.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very hapoy with this wareanty protection, I have only had the best experiences with Geek Squad and I know they stand behind their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank GOODNESS I bought this when I purchased my computer! Had to use it to replace a cracked screen! :) Geek squad got it replaced in no time.. no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but it's good to know I have it for when I do. I like the convenience of having things fixed locally instead of shipping them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase extended warranty and receive great service when I have to apply my warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad these folks are here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like an insurance policy...haven't needed to call but great customer service at my fingertips makes thing much less stressful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, and fast . I love the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely a great purchase. I recommended it 10/10.

    I would recommend this to a friend